With an increased focus on health, diet and BMI, we speak to Dr Mike Mosley about how your clients can make changes to their lifestyle in the first of a new 3 part Expert Series on Taking on a Healthy Lifestyle.

Watch now

SUPPORTING YOU WITH EXPERT GUIDANCE AND SOFT-SKILL TRAINING

We’re doing more to support you through the most crucial parts of the protection process and have recently launched our Expert Series – a programme of topical webinars, vodcasts and podcasts to help you navigate the marketplace and build your CPD. Topics cover insight and opinion from our experts on individual, protection and workplace, as well as soft-skills to improve your business.

INSIGHT AND OPINION FROM INDUSTRY EXPERTS

Our protection Expert Series can be accessed below and includes:

  • A new soft-skills training programme, designed to help you make difficult client conversations easier through compassion and empathy. Watch these to find out how communicating empathetically could transform your business.
  • Leo Miles from Macmillan Cancer Support talks to Johnny Timpson about the financial impacts of cancer to customers.
  • Dr Mike Mosley speaks to Helen Dick and Johnny Timpson in the first of a three part series, focusing on helping customers safeguard their mental and physical health.
What is empathy?
Discover the types and qualities of empathy that can help enhance the quality of your client conversations.
Engaging with your clients
A focus on listening with empathy and how by doing so, you can create greater engagement with your clients.
Empathy in business
How you engage your clients can impact their views of you and your business.
Financial Impact of Cancer
Has Covid-19 impacted cancer care?
DR MIKE MOSLEY THREE PART SERIES
Watch the first vodcast which focuses on BMI, Diet and weight loss.
CPD learning
Our CII accredited courses support your structured CPD learning requirements.