Why Scottish Widows think the protection claims industry needs to change
Scottish Widows claims philosophy is simple – they try to find a way to pay every claim. Scottish Widows are delighted to have paid 98% of all protection claims in 2017.
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However, their statistics are just the start. Perception amongst consumers is that only 34% of claims are actually paid out*. That’s why as well as publishing their claims statistics, Scottish Widows are working hard behind the scenes to help you recommend the right cover for your clients.
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Source: Scottish Widows claim statistics 2017.
* Scottish Widows research 2018