I want to share a little something with you, which I think you might find interesting.

You all know what it’s like when you want to speak to someone urgently, you phone them up or send them an email, and it can take what seems like an eternity to get a response, mainly if you’re not stuck on hold or the person you would like to speak to isn’t around. And all the while, you are losing valuable time in getting your client’s plan accepted.

At Shepherds Friendly, we don’t work like that. We recognise that the relationship we have with our advisers is beneficial for everyone, and so every day we work to make it easy as possible to get in contact with us for whatever you need.

During office hours our dedicated Business Development Team will always be on the other end of the line if you need us for whatever reason, and if you need them, so will our claims and underwriting team who will answer any pre-underwriting questions you may have. Our Claims Promise to you and your clients means their claim will always be handled by one of our experienced claims handlers, and we will keep you and your client updated regularly while the plan is in claim.

Most of you reading this will know us by name, so if you need us to come to your office, get in contact and the person you need to see will come and visit to help with anything you may need from us.

This extra attention to detail is what we call the Mutual Advantage, and it doesn’t just extend to our members, it extends to you and your business too. By working together, and open to being contacted, we believe that you, your clients, and us can benefit.

For more information, why not click here to find out more about the Mutual Advantage, or call 0161 495 6495 to speak to a member of our Business Development Team. We look forward to talking to you soon!