With 2020 well underway, it’s well worth taking a moment to look back at the many ways we delivered with you and your clients in mind last year.
- We supported almost 5,000 first time buyers;
- Our business development managers have presented at over 75 industry events around the country;
- We’ve held over 42,000 web chat conversations with your, which have been answered on average within 32 seconds;
- We’ve improved out communication with you by recruiting a dedicated team of telephone business development managers;
- We’ve launched joint borrower, sole proprietor, additional borrowing and shared ownership 95%;
- We’re proud to have been awarded 5 stars in the financial adviser service awards for the fifth year in a row, as voted for by you;
- We’ve run 4 prestigious awards;
- We changed our lending criteria for non-standardised flats, new build and shared ownership based on your feedback;
Our founding purpose is to help people own their own homes. We look forward to working with you and your clients in 2020 to continue to achieve this.
