Doing business with us shouldn’t be hard work.
It should be clear, quick and simple. Always. That’s why we’ve created ‘The lending lowdown’ – a series of helpful content that highlights how we do business and makes your life easier.
To kick things off, we’re giving you the lowdown on how to package the perfect mortgage case – and give your clients the best chance of success.
We’re on the case
We know people come in all shapes and sizes. And that there’s no such thing as normal these days. So our underwriters review every single application on a case-by-case basis.
That means we know exactly what’s tripping brokers up when it comes to packaging a case. And we know exactly what info you need to help you avoid mistakes, referrals and declines.
So the next time you start a mortgage application, you’ll have an open and shut case.
Top tips to package your case for success
Now you know the most common reasons for applications being delayed, referred or declined, it’s time to get the lowdown on packaging the perfect case.
The biggest queries we get from brokers is around bank statements and proof of deposit – so we’ll go into them in more detail below.
But to get you started, here’s our top five tips for getting your clients’ applications right first time, every time:
- Concentrate on the checklist. This will help you submit the right documents so we can get your case to offer as quickly as possible;
- Only give us what we ask for. Giving us additional info, like excess bank statements, can cause delays;
- Upload all your docs together. It makes it easier to review the case if you hang on applying until you have every document;
- Give us a reason. Leave a note on the portal to highlight anything to us that you think we may query;
- Give us a call. If you have a question about the checklist, give our sales hub a call or contact your local BDM.
