As we approach the end of the stamp duty land tax relief scheme, TSB is supporting you and your customers through this busy period and has implemented the following:

• TSB’s valuation firms are prioritising purchase applications;
• Conveyancing can send the Certificate of Title back to TSB up to a month in advance to allow for timely processing of the mortgage advantage. This will also help avoid high volumes in late March;
• TSB Mortgage Application Processing and Telephony teams are multi-skilled to help keep cases moving;
• Documents are reviewed within 48 hours, and any cases requiring Underwriting review assessed within a maximum 48 hours.

Please get in touch with your National Account Manager if you require more information.