We love it when you’re honest with us. Without your feedback, we’d be working in the dark. And in the first 12 months our rating and review service has been live, you’ve given us an average of 4.5 stars out of 5.*

Listening to you meant we did all this:

• Improved our case tracking, giving you more time to do what you do best.
• Promised to give you at least 24 hours’ notice before we increase any rates.
• Developed one of the largest teams of BDMs in the market to support you.
• Created dedicated processing teams who know you, your area and your cases.

Thanks to you, we’ve picked up industry awards recognising our commitment to you and the intermediary mortgage market.

And our focus on service has led to new highs. Our intermediary partners tell us they’re now more willing to recommend us to their customers than ever before.**

This is music to our ears – and maybe it could be to yours too. We’ve got five Sonos systems up for grabs. To enter the prize draw, just tell us about the best customer feedback you’ve ever received.

Enter by 5.30pm on 1 March. Terms apply.

Good luck!

Talk to your dedicated BDM or visit our website for more information