At this year’s British Insurance Awards, Vitality Nurses were crowned winners in the ‘Customer Care Category’ for demonstrating excellent and innovative customer care to members. The awards celebrate the ingenuity and exceptional achievements of the UK insurance industry and shines a light on companies that embrace innovation and positively transform the world of insurance – a testament to how we’ve made our proposition simpler, better and easier.

Launched in 2017, the Vitality Nurses are equipped with state-of-the-art medical equipment to enable them to obtain medical information on a variety of conditions and can be frequently spotted on the road in their Vitality-branded minis.  It’s been a real game changer for Vitality, and the Vitality Nurses are at the helm of this innovation ensuring that clients can complete a medical screening in the comfort of their own home.

It’s this dynamic approach and personalised service that differentiates Vitality from other insurers and it’s fantastic that Vitality Nurses have received industry recognition for their outstanding customer service.

For more information on Vitality visit adviser.vitality.co.uk or contact your firms appointed local Business Consultant.