We’re delighted to announce that Vitality scooped gold at this month’s Customer Experience awards ceremony in the category of CX Team of the Year – Up to 5001 employees.

The awards attract leading companies such as Mercedes-Benz, AIB, HSBC, Virgin Money and O2. The standard is extremely high and this year was no exception. We faced some incredibly tough competition, with many organisations demonstrating how they have successfully overcome and adapted to the pandemic.

The win is testament to the great strides we’ve made in providing a seamless customer journey and is a clear demonstration of how we have adapted our offering to meet the needs of our members during the pandemic.

2021 has been a challenging year, but our collective drive, tenacity, and relentless innovation has ensured that our members remain at the heart of everything we do.

Find out more about Vitality by visiting our adviser webpage or contact your Vitality Business Consultant.