Weekly Protection Update – 12th June 2020

Weekly Protection Update – 12th June 2020

Welcome to this week’s Protection Update.

Please take the time to read through the update as there may be some information that is important to you.

Included in this week’s update:

  • Guardian accept business above non-medical limits & restart face-to-face medicals;
  • Vitality resume face-to-face screenings;
  • Royal London resume requests for medical evidence;
  • Aegon release their latest underwriting update to lift restrictions on protection business.

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Cover: COVER Protection & Health Summit- Register today

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Weekly Protection Update – 1st October 2021

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Weekly Protection Update – 24th September 2021

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Vitality: How Vitality helped their members during the COVID-19 pandemic – the statistics

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Weekly Protection Update – 17th September 2021

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Weekly Protection Update – 10th September 2021

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Protection Guru: Awards – Submission deadline extended!

We're pleased to announce that we've extended the submission deadline for our 2021 Protection Guru Awards, so there's still time to get your entries in. The deadline is now Sunday 19th September.  We know a [...]

British Friendly re-entry into Day 1 Week 1 deferred periods

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Weekly Protection Update – 3rd September 2021

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Protection Guru: Gynaecological cancer awareness month – how is cervical cancer covered in critical illness plans?

Gynaecological Cancer Awareness Month, which takes place every September and was established by the Foundation for Women’s Cancer, aims to bring recognition and awareness of all gynaecological cancers. In support of this initiative this insight [...]

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VitalityLife: Do you help your clients make positive lifestyle choices?

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VitalityLife: Making the protection conversation easy for you and your clients To make talking about protection as easy as 1, 2, 3 we’ve simplified and enhanced our life insurance proposition … Select a core cover [...]

Ceta Insurance: The Ceta Insurance Broker League is back!

Ceta Insurance Fantasy Football is here! The Premier League returns on Friday 13th August and with that is Ceta’s Fantasy Football League. We have multiple prizes up for grabs. The winner will receive a £500 [...]

Protection Guru: Why we’re giving advisers the final say in our inaugural protection guru awards

Protection Guru: Why we're giving advisers the final say in our inaugural protection guru awards After a hectic July, with a flurry of new product announcements, the last week has perhaps felt a little quieter, [...]

Practical Protection Podcast: Gender & Income Protection

Practical Protection Podcast : Gender and Income Protection (40 mins CPD) Hi everyone. I hope you found the previous episode interesting, where we spoke about transgender and non-binary people accessing insurance and some of the [...]

Scottish Widows: Register now: Underwriting & Longevity webinars

TAKING ON… UNDERWRITING & LONGEVITY In an ever changing world with new conditions and treatment coming to light, and people generally living longer, it is important to factor this into your conversations and processes in [...]

Vitality: Do you help your clients make positive lifestyle choices?

Do you help your clients make positive lifestyle choices? We’ve all got our reasons to make positive choices in life. That includes you and your clients. Financial advisers are uniquely positioned to help their clients [...]

British Friendly: Changes to our cover and Mutual Benefits improvement content

COVID-19 exclusion removal and upgraded Mutual Benefits prize draws! In light of the successful vaccine roll out and in line with the overall market response, we are delighted to announce that we have removed our [...]

The Exeter: Rental Clients? Think Income First

Rental clients? Think Income First Income First from The Exeter includes a guaranteed insurability option for renters, giving your clients even greater flexibility to ensure their cover meets their ever-changing needs.   Visit our website [...]

Protection Guru: What are the details of Royal London’s critical illness cover improvements?

With July continuing to be the month of product launches and updates, Royal London are the latest insurer to unveil a number of product changes. Primarily improvements to their critical illness cover, amongst other things [...]

Protection Guru: Income protection for NHS medics – how providers compare

although NHS staff have generous sick pay schemes, these are not a bottomless pit and members of the medical profession still need income protection. The ideal is for the income protection plan to pay out [...]

Protection Guru: How will the FCA consumer duty rules improve standards in the protection industry?

Following on from last weeks review of our protection forum where Johnny Timpson and Robert Sinclair discussed the proposed FCA consumer duty rules, this week we playback the Q&A that followed where advisers gave their [...]

Scottish Widows: Connect and engage with the next generation

Connect and engage Intergenerational planning can help you open conversations with your clients and their families about protecting their wealth and their financial future. Making the connection now can help future-proof your business. Explore our [...]

Scottish Widows: Discover opportunities in Protection

Including protection as part of your client conversations can be challenging enough without adding in the critical illness conversation. However, 32% of people have no life or critical illness cover. Source Scottish Widows consumer research [...]

Legal & General: Umbrella Benefits. Additional cover your clients can count on

Umbrella Benefits. Additional cover your clients can count on. Introducing our new Umbrella Benefits.  Exclusive to intermediaries, it’s a package of additional cover and services to help you meet the needs of your clients, while [...]

Protection Guru: Increasing income protection without underwriting

INCREASING INCOME PROTECTION WITHOUT UNDERWRITING - HOW DOES THE EXETER'S NEW INCOME FIRST COMPARE? We covered the launch of The Exeter’s new Income First product last week, a policy that included a number of innovations [...]

MetLife: Helping you look after clients with active lifestyles

Staying fit and healthy means being active. With lockdown lifting (albeit gradually), your clients are likely getting back to playing football on the weekend or heading to the gym after a hard day’s work, [...]

Vitality: share our simple getting started with Vitality video with your clients

To help you and your clients get started with Vitality, we’ve created a simple 2 minute video that guides you through everything you need to know to benefit from Vitality. Your clients will be [...]

Weekly Protection Update – 25th June 2021

  https://www.youtube.com/embed/9uPMnJSgomY   Happy Friday everyone and welcome to this week’s protection update! Ever since before I started this role at the end of April; I wanted to have a line of communication with [...]

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Zurich: Business protection myths: Does writing to HMRC explaining the purpose of a business protection policy ensure its tax treatment?

Does writing to HMRC explaining the purpose of a business protection policy ensure its tax treatment? Paul McDowell provides an answer… When advising on business protection policies it is broadly accepted that it is good [...]

Scottish Widows: Did you know Mental health is by far our biggest disclosure?

Mental Health and Protection In 2020 we had 95% overall acceptance for customers disclosing a mental health condition, with 85% offered standard rates. Helen Dick, Senior Manager Underwriting and Claims Strategy at Scottish Widows, shares [...]

Zurich: Business protection myths: is ‘relevant life’ sufficient?

Continuing our series examining myths surrounding business protection, Zurich's Paul McDowell explores if a relevant life policy can be used as a business protection tool... The protection industry has frequently marketed relevant life cover under [...]

Source Webinar: What does the FCA General Insurance Pricing Practices Market Study mean for me?

Recently, the FCA published the results of the General Insurance Pricing Practices Market Study, outlining changes that need to be made in the insurance distribution industry. This is potentially one of the biggest changes to [...]

Practical Protection Podcast: Rehabilitation services in practice

Practical Protection Podcast Rehabilitation services in practice (50 mins CPD)   Hi everyone, I hope you found the most recent episode of the Practical Protection Podcast insightful? That mine and Matt’s discussion centred around type [...]

Weekly Protection Update – 18th June 2021

https://www.youtube.com/embed/Gk5xEezELLo Watch the full MetLife update now   Hi everyone and welcome to this week’s protection update… First of all, a big thankyou to everyone who has manage to complete the protection survey… [...]

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Weekly Protection Update – 11th June 2021

https://www.youtube.com/embed/CX7s_eUe9h8 Protection Survey 2021 Hello everyone and welcome to this week’s protection update… You might have seen a note earlier this week with our protection survey for 2021… Did you get the email & [...]

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Legal & General: Important Information about Lifestyle Cover

Important Information about Lifestyle Cover We’ve recently undertaken a full-scale review of our ASU products (Lifestyle Cover and MPPI). As a result of this review we’ve made the difficult decision to exit the ASU marketplace for [...]

Vitality: Solution Builder update

iPipeline adds VitalityLife’s Serious Illness Cover Comparison Tool to SolutionBuilder enabling comparisons with traditional CI plans.   iPipeline® has added VitalityLife’s Serious Illness Cover Comparison tool to its Compare Quality service, part of iPipeline’s protection quote [...]

Weekly Protection Update – 04th June 2021

https://www.youtube.com/embed/C8oFFeLt484   One of the very first things I wanted to do in this role was create a regular line of communication with you, the advisers. Basically, something where I can quickly tell you [...]

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LV=’s Comprehensive critical illness cover for life changing events

Comprehensive critical illness cover for life changing events We all know that life can throw up the unexpected, and that's why protection is so important. Sadly the unexpected might be a life-changing diagnosis. If this [...]

Aviva: Give your SME clients more for their money with Solutions | Mental health upgrade

We’re offering an upgrade to our mental health benefit We’re looking after your clients by offering them more, when they apply for Solutions, our private medical insurance. Between 1 August 2021 and 31 January 2022, [...]

Practical Protection Podcast: Group Insurance – CPD opportunity

This session we are focusing on group insurance. Kathryn and Roy have Katharine Moxham from GRiD (Group Risk Development) with them for this session. Katharine takes them through claims statistics, how free medical underwriting works [...]

Weekly Protection Update – 14th May 2021

Have you booked onto the NTE? I know we keep mentioning it, but there are still places and it’s a great opportunity for us all to come together and share experiences and ideas for [...]

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Paymentshield: New online payment option for annual payers

NEW ONLINE PAYMENT OPTION FOR ANNUAL PAYERS To make the service you and your clients receive from Paymentshield shine even brighter, they’ve have launched a new online option that enables policyholders who pay annually credit [...]

VitalityLife: Child Serious Illness Cover Cashback Offer- ending soon

Ending soon – Child Serious Illness Cover Cashback Offer Our market-leading Child Serious Illness Cover* provides a valuable benefit if your clients child were to suffer a serious illness or accident – a thought no [...]

Legal & General: New webinar dates to help you grow your business

Please find new dates now published on the adviser centre for promoting to our partners. https://www.legalandgeneral.com/adviser/general-insurance/helping-you-grow/webinars/ SmartQuote Demonstration A walk through our new SmartQuote point of sale. Our game changing SmartQuote tool means you can [...]

“Let’s Talk Insurance” new CPD learning from The Exeter

Our latest research report entitled “Let’s Talk Insurance” is now available. Looking at insurance conversations through the eyes of both advisers and UK working adults, the findings are fascinating. Our research can be found in [...]

LV: Track your online applications using the LV= Protection Progress Hub

The LV= Protection Progress Hub is an easy and convenient way to track the progress of your applications 24/7, providing you with key information that’s refreshed every 15 minutes, saving valuable time and making it [...]

Cirencester Friendly: Join us for our ‘Let’s Talk Health and Wellbeing’ webinar

Throughout the previous 12 months, health and wellbeing has been at the forefront of everyone’s minds. That’s why we would like to invite you to join our ‘Let’s Talk Health and Wellbeing’ webinar to be [...]

Vitality – enhancements to multi benefit plans, quote portals & plan fees

If you have carried out research for Vitality protection recently, you might have seen that as of Monday 19th April, Vitality have made a series of enhancements to the way you quote multi benefit solutions [...]

LV: Tools and calculators to help drive your Protection conversations

LV= is committed to offering you support to help with your client conversations and applications which you’d expect from an established provider. Their online services include a quote and apply service for their protection products [...]

Cura: Practical Protection Podcast: Menopause, Breaking the Taboo

Hi everyone, the last episode of the Practical Protection Podcast, concentrated on bowel cancer, with Matt sharing his own personal experience. We really hope this was insightful and allowed you to broaden your knowledge surrounding [...]

Berkeley Alexander: UK Insurance Market Conditions – are we approaching the peak?

For the last two years, the insurance market both in the UK and globally has been hardening at a rate not seen since 2001/02. We are at the peak of the phase of the market [...]

iPipeline: Did you miss the latest edition of iPipeline Quarterly?

Each quarter we release a newsletter, full of insightful articles from iPipeline and guest writers from our industry. iPipeline Quarterly provides you with the latest news and topics in the protection industry. Read the new [...]

Uinsure: Accidental Damage could be a cost-effective way of avoiding expensive mistakes!

Did you know the majority of home insurance claims are for accidental damage in the home? This could be something as easily done as spilling a drink on the carpet or breaking fixed glass in [...]

Scottish Widows: Register Now – Supporting Vulnerable Clients webinar

OUR TAKE ON… SUPPORTING VULNERABLE CLIENTS There has been an increase in the number of UK adults in vulnerable circumstances as a result of the pandemic*. Consequently, the FCA has now issued its ‘Finalised Guidance’ [...]

Scottish Widows: Taking on tomorrow’s world and New Clinic in a Pocket™ mobile app

The latest vodcast in our Expert Series looks to the future. Our Chief Economic Advisor Angus Armstrong talks about why clients’ financial priorities should be set in the context of economic and social forces. [...]

Zurich: Claims stats highlight fracture cover is not just for active clients

A broken bone or ligament tear can have severe implications on our ability to carry out day to day tasks. It is also something that is not unfamiliar as it is not uncommon to pass someone on [...]

Legal & General: Introducing our new partnership with Sky

Give your SmartQuote customers a treat with our new partnership with Sky, new Sky discounts available for your SmartQuote customers. We’re delighted to announce that we’ve partnered with Sky to give your SmartQuote customers [...]

Exeter: When it comes to everyday health concerns, why wait?

Registered dietician consultations and lifestyle and nutrition consultations, which are now available to all income protection members. With the ongoing pressures placed on the NHS showing no signs of easing, we wanted to [...]

Legal & General: Quickly get the underwriting information you need for Diabetes, BMI and more

Quickly get the underwriting information you need for Diabetes, BMI and more Legal & General have developed an online tool (Virtual Assistant) to give you quick access to the information you need during pre-sale. By answering a few simple questions you’ll get immediate [...]

Holloway Friendly: Update exclusions on most deferred periods

One of the great achievements from the industry over the past year was the fact that the pandemic led to relatively little change in protection products. Income protection was the product that perhaps endured [...]

VitalityLife: Have you registered for our new underwriting tool, Spectra?

Spectra is designed to provide you with immediate day-or-night access to the likely underwriting decision for your clients. The tool improves the visibility of indicative underwriting decisions - making it easier for your clients [...]

Legal & General: New ‘Agreement in Principle’ for customers

Providing an immediate view on likely acceptance We have made improvements to the way we communicate decisions to you on applications where the customer may already have an existing policy with us. Giving you [...]

Cura Insurance: Our latest practical protection podcast

Our last episode on Protecting Your Mortgage, featured special guest Andrew Montlake and I really hope you found this interesting and useful. Hopefully this has reiterated the need to discuss protection insurance whilst beginning [...]

Legal & General: Supporting you and your customers at this challenging time

Supporting you and your customers at this challenging time Our Existing Business Agent Hub (EBAH) in OLPC keeps you informed when your clients miss payments or ask to cancel their policy. By quickly receiving [...]

Royal London: How to make income protection an essential part of menu conversations

Join us on Tuesday 9 March at 10.30am where we’ll discuss the importance of including Income Protection as part of a Menu Plan. We’ll explore common objections and provide tips and ideas to help overcome these. [...]

Cirencester Friendly: Talk to your clients today about income protection

My Earnings Protected, a safe way to insure your clients’ earnings Here are a few key features which makes My Earnings Protected a Defaqto 5 star rated product. No loadings for occupation, smoking or [...]

Vitality: Introducing our new Child Serious Illness Cashback Offer

To make our market-leading Child Serious Illness Cover1 more accessible and to provide even more value to your clients, we’re offering a limited-time cashback offer for the first 12 months premiums on Child Serious [...]

The Exeter: Digital healthcare – is widespread change afoot?

In early 2020, I wrote an insight about HealthWise, The Exeter’s member benefits app, reminding advisers of its availability and the support it provides your clients. At the time, pressure on the National Health [...]

MetLife: Refreshingly simple protection for more of your clients

Complicated questions about income, medical history and family health can make protection off limits for some clients. MetLife MortgageSafe is a refreshingly simple protection proposition, designed to cover monthly mortgage repayments in the event [...]

British Friendly: Guide to their added value services

How can British Friendly’s added value services help your clients everyday? We’re a mutual where members come first, so we offer your clients added value discretionary benefits alongside their core Income Protection cover at [...]

Berkeley Alexander: The new national lockdowns and the impact on insurance

The new national lockdowns and the impact on insurance As we enter 2021 with the various national, regional and local restrictions that apply across England, Scotland, Wales & Northern Ireland we felt it was [...]

Paymentshield: ‘Be Admired’ by your clients with their Valentines eBook

Helping you to identify opportunities to introduce GI to your clients, Paymentshield have provided you with a selection of sales processes and tools to get the conversation flowing this Valentines. To help you be [...]

MetLife: For homeowners across the UK, there’s MortgageSafe

Whether they’re closing on their first house or living happily in their forever home, you can help clients protect what’s important. Homeowners can rest assured that if an accident and/or illnesses happens, their mortgage [...]

Royal London: How to nail your menu conversations and sell more protection

Our upcoming February and March webinars will focus on how advisers and clients can make the most of Menu Plans. Join us on Tuesday 23 February at 10.30am for our first webinar, where we’ll [...]

Aviva: Register for their broker webcast on Thursday 11th February

Broker webcast: COVID-19 and the Age of Ambiguity Register now We’d like to invite you to register for our webcast on Thursday 11th February at 2.30pm covering the topic – COVID-19 and the Age [...]

The Zurich pre-app underwriting tool is now live and ready to make your life easier

Our new pre-app underwriting tool can provide you with quick and accurate indicative terms without having to apply. To access the tool, you simply need to sign in or register for the Life Protection [...]

Scottish Widows: Their flexible approach to underwriting

SMART, EFFICIENT AND FLEXIBLE UNDERWRITING Our flexible underwriting service is tailored to provide quick decisions and comprehensive cover for your clients through a straightforward application process. We have a strong record for underwriting, in [...]

Ceta Insurance: Have you had a chance to use a none standard digital platform?

New price beater tool available now! Ceta have launched a new commission slider tool which will allow brokers to adjust commission rates, therefore enabling premiums to be reduced on a case by case basis. [...]

British Friendly: Important system updates for your information and new underwriting content

British Friendly’s new online quote and apply system. Following our new system launch last week, we are delighted to receive some positive feedback from you about the overall look and feel of the new [...]

Weekly Protection Update – 29th January 2021

Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week’s update: Royal London cover [...]

Aviva: Register for our broker webcast on Thursday 11th February

Summary We will continue the theme from our recent webcast on the pandemic, giving an update on where we are currently - both clinically and from our business perspective. We will also talk about [...]

Berkeley Alexander: This alert focuses on the insurance impact of latest lockdown

The new national lockdowns and the impact on insurance As we enter 2021 with the various national, regional and local restrictions that apply across England, Scotland, Wales & Northern Ireland we felt it was [...]

Cirencester Friendly: Adding My Extra Benefits to your clients’ Income Protection contract

After waking up on Sunday to a blanket of white snow, the nation embarked on a day of sledging, snowman making and walking. A day filled with laughter, fun and maybe even some accidents! [...]

Legal & General: Early Warning System has moved to Existing Business Agent Hub

Easy access all in one place. Over the past 2 years, we’ve been improving our Existing Business Agent Hub (EBAH) in OLPC to give you better visibility of policies at risk of cancellations and [...]

LV= Increase non-medical limits for FPP income protection

With the country returning to enforced lockdown, many hospitals at capacity and an ambitious vaccination program being rolled out, the NHS will inevitably be stretched for some time. Understandably every resource should be directed [...]

AIG: Key USP’s of their protection proposition

With a range of low cost and comprehensive solutions, Smart Health and a transformative impact based approach to critical illness there are many aspects of the AIG protection proposition that advisers are familiar with [...]

Royal London: Launch “Underwrite Later” on business protection plans

Royal London have launched a new "Underwrite Later" facility on business protection and relevant life applications. This new feature enables clients to put their business protection or relevant life policy in force immediately based [...]

Weekly Protection Update – 15th January 2021

Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week’s update: Join MetLife for [...]

Scottish Widows: A few New Year’s resolutions you may want to consider

TOP TIPS FROM DR MIKE MOSLEY Last year was a tough one for many people, and for many different reasons and it looks like the start of this year could be too. It’s never [...]

Legal & General GI Club Presents – Kickstarting 2021

We hope you’ve had an enjoyable festive break, even though it was likely rather quieter than usual. After another hectic year, some welcome downtime often gives us time to think about what went well [...]

Join MetLife for their 2020 claims review webinar and learn about their new product MortgageSafe

The webinar will include: Detailed insight into the claims paid Discussion of emerging claims trends through 2020 Real-life examples to use with clients to help grow protection business in 2021 Date: Tuesday 19th January [...]

Weekly Protection Update – 8th January 2021

Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week’s update: LV= increase non-medical [...]

LV= increase non-medical limits for FPP Income Protection

With the country returning to enforced lockdown, many hospitals at capacity and an ambitious vaccination program being rolled out, the NHS will inevitably be stretched for some time. Understandably every resource should be directed [...]

MetLife: Protecting mortgage repayments is now refreshingly simple

Policy complexity, lengthy underwriting and time pressures can be a challenge when adding protection to the mortgage advice process. But MortgageSafe, a new protection policy from MetLife, addresses these issues, giving you and your [...]

Aviva: Important update – How we’re supporting your clients during the pandemic

We’re committed to offering products that offer value and appropriate support for your clients during this period of uncertainty. That’s why we’re continually monitoring the situation so that we can amend the support we [...]

iPipeline: Customer Services December Holiday Opening Times

Please be advised of our UK iPipeline Customer Services December Holiday opening times below: Date Normal Opening Hours Live Chat support available until 23rd December Normal support  9am -  5pm 6pm 24th December Holiday Hours [...]

Cura: Alan Knowles – A Masterclass in Income Protection

This week I am speaking with Alan Knowles, husband, co-director of Cura Financial Services, Chair of the PDG and the 2020 winner of the Protection Review’s Protection Adviser of the Year. Alan is doing an income protection masterclass, talking about [...]

Aviva: Non-medical limit improvements and updates to Aviva DigiCare+

It's here: Aviva DigiCare+ Available for your clients today We are proud to announce that from today we are including Aviva DigiCare+ with our advised personal protection policies*. For no extra cost your new, [...]

Scottish Widows: Taking on a health lifestyle and supporting you with their expert series

With an increased focus on health, diet and BMI, we speak to Dr Mike Mosley about how your clients can make changes to their lifestyle in the first of a new 3 part Expert [...]

Royal London: What makes their business menu plan different?

Business protection can undoubtedly be a complex area for advisers. Every business will be slightly different with differing needs and as such support from insurers whether that be calculators to help identify and assess [...]

Scottish Widows: We’re doing more to support your clients

It’s never been more important to provide your clients with additional financial and emotional support. We’re finding more ways to make sure your clients have a supportive protection experience through our partnerships: With Scottish [...]

The Exeter: When you’re not the biggest you aim to be the best!

We are delighted to announce that we have added The Personal Finance Award for “Best Income Protection Insurance” to our recent Cover Excellence Award for “Best Individual Income Protection”. The Personal Finance Awards are [...]

Legal & General: Teamed up with Sky to give you access to some great deals to pass on to your clients

Give your clients a treat this winter with our new partnership with Sky We’re delighted to announce that we’ve partnered with Sky to give your SmartQuote clients access to some exciting deals.   [...]

Vitality: Why Serious Illness Cover is even better for your clients

We’ve simplified and enhanced our core cover, retaining the best features of all our plans - including our award-winning Serious Illness Cover. You can now build your clients Serious Illness Cover in three simple [...]

What to expect from Aviva Digicare+ for individual policyholders

On the 30th September, Aviva launched their new and innovative DigiCare+ benefits package to members of their group income protection and group critical illness schemes. Next week, the much anticipated launch of DigiCare+ for individual [...]

A busy and exciting time for Cirencester Friendly

Last week we had another reason to celebrate following the COVER Excellence Award’s virtual ceremony. We are thrilled to have been awarded ‘Highly Commended’ for Children’s Critical Illness Support in the ‘Best New Product [...]

Cura: Protection advice firm marks new charity partnership with Christmas quiz

Protection advisory firm Cura is calling on the industry to join an online Christmas charity quiz, to raise vital money for charity Parkinson’s UK. They want you to join them and ‘Party for Parkinsons’. [...]

Royal London: Learn more about trusts and how they can create better protection outcomes

Join us at 10:30am on Wednesday, 2 December to learn more about trusts and the nomination of beneficiaries. We'll show you how they can help you create better protection outcomes for your clients by [...]

Real Life cover from The Exeter – it’s what makes us different

We’d all love to have perfect health, but in the real world, not everyone is that lucky. Real Life is designed to help your clients living with serious or multiple medical conditions get the [...]

Scottish Widows: The equality act and how the insurance industry complies

The Equality Act plays an important role in decision-making for the insurance industry.  In his latest blog, Johnny Timpson looks at how an industry that relies on huge amounts of data can ensure compliance [...]

Zurich: Become the latest insurer to extend support for financially vulnerable

Back in May (I know that seems a lifetime ago), Zurich came to market with a package of options to help support vulnerable customers just days before the FCA outlined their expectations of insurers [...]

Vitality: Life insurance that helps your clients live a more rewarding life

Life insurance has never been more relevant, with more and more people looking for ways to protect their health, and their loved ones' futures. To help you discuss our new simpler, better and easier [...]

Aegon: Latest News – staying connected and the end of the Brexit transition period is coming

For intermediaries only There's certainly been no shortage of news in recent weeks - while the outlook for 2021 is looking more positive, the uncertainty surrounding the next few months hasn't gone away. That's [...]

The Exeter: When it comes to life cover, it’s time to get real

When it comes to life cover, it’s time to get real As a financial adviser, you know that every single one of your clients is unique. Whether it’s their medical history, financial commitments, or [...]

MetLife – Protection Adviser Summit 2020: The Highlights

At our recent Protection Adviser Summit, we discussed customer needs during a crisis, and how the need for protection is greater than ever. We shared how 66% of people who don’t have life or [...]

Paymentshield: Supercharge your GI Sales – Offer a fully protected home

Taking the approach of offering all of your clients a fully-protected home is not only a chance to make sure they’re protected for all eventualities, but also gives you the chance to increase your [...]

Real Life cover from The Exeter – it’s what makes us different

We’d all love to have perfect health, but in the real world, not everyone is that lucky. Real Life is designed to help your clients living with serious or multiple medical conditions get the [...]

Cura: Ross Linnett – Breaking Communication Barriers

Hi everyone, this week I am chatting to Ross Linnett from Recite Me. Ross has dyslexia and has developed an accessibility and language toolbar, that helps people to adapt websites to their needs. We have [...]

Uinsure: Your invitation to join November’s live webinars

Your invitation to join November's live webinars Uinsure will be hosting webinars throughout November that we would like to invite Advisers to join. We will show you how to use our system, maximise your product knowledge [...]

Help the NHS by completing this customer survey from Cirencester Friendly

Cirencester Friendly are carrying out a customer satisfaction survey with The Institute of Customer Service. They would really appreciate your feedback on this survey so that they can understand where they are doing well [...]

Vitality: Get active. Get Apple Watch – offer now available for clients.

When your clients get active, they can get the Apple Watch deal. Until 31 December 2020, when your clients join Vitality on a qualifying plan and pay from £37 upfront, they could pay nothing [...]

The Exeter: Why income protection is a better option than state benefits

With nearly ten million jobs being put on furlough and almost three million claims being made under the Self-Employment Income Support Scheme1 during the coronavirus pandemic, awareness of how unexpected events can wipe out [...]

Legal and General: Underwriting improvements to our income protection limits

We have improved our automatic underwriting limits for income protection, so at certain benefit levels, you can avoid the need for additional medical information and get more of your clients on risk sooner. We [...]

Cura – The Practical Protection Podcast: Simoney Kyriakou – I Will Find You

Hi everyone, this week I am chatting to Simoney Kyriakou from Financial Adviser. Simoney is on a mission to clear up rogue lead generation firms. From the start we are clear on this, not [...]

Royal London: Tools to help your advice hit the target – register now for October’s protection webinar

You can now register for our next protection webinar - Tools and support to help your advice hit the target. We'll take you through the tools and support available to help with protection sales, provide an in-depth [...]

iPipeline: Learn more about our updated Product Features Report

PRODUCT FEATURES REPORT NEW USABILITY ENHANCEMENTS NOW LIVE! Following feedback, we've enhanced the product features comparison service within SolutionBuilder. WHAT'S CHANGED? Within the Select Product Features screen, you can now quickly and easily find the [...]

AIG: New approach to critical illness digging into the detail

The new approach to critical illness launched by AIG has certainly opened up the possibilities for the future developments in the critical illness market. It's impact based approach to certain types of conditions is [...]

Cura: The Practical Protection Podcast – Inbetweenysode

Hi everyone, I’m bringing you an Inbetweenysode this week and chatting to Hannah Godfrey, News Editor at Professional Adviser and Deputy Editor at Retirement Planner. Hannah is joining me to chat about pensions, her career so far and the Women [...]

Royal London: Essential Maintenance being carried out now on Saturday 17 and Sunday 25 October for Protection

We are proceeding with the maintenance on 17th October commencing 7am through to 6pm. The maintenance scheduled for 18th October has now been moved to 25th October with our Protection On Line service website [...]

Legal & General increase non medical underwriting limits for income protection

The subject of underwriting has been an extremely hot topic in recent times with many advisers raising concerns over the length of time it can take to obtain medical evidence. Where there are medical [...]

MetLife Protection Adviser Summit 2020: The Highlights

We've had lots of positive feedback from attendees following our hugely successful Protection Adviser Summit on 23rd September. 93% of surveyed attendees rated the session as excellent or good. As well as this, over [...]

British Friendly: Want to give your clients more for their cover?

Thought.. Want to give your clients more for their cover? Call to Action! Help better support your clients by learning more about the discretionary benefits that your clients can access at no extra cost. [...]

Aegon: New podcast discussing the impact the pandemic has had on claims and underwriting

If we’ve learnt anything over the last few months, it’s that the future’s unpredictable. Aegon’s Head of Underwriting and Claims, Simon Jacobs, and National Account Manager, Mark Godding, discuss the impact the coronavirus pandemic [...]

Vitality: Our new and enhanced product range is available now.

At this year's Online Launch we announced how we're making our life proposition simpler, better and easier for you and your clients. Simpler - one Personal Protection Plan with one Optimiser. Better - an enhanced Vitality [...]

Scottish Widows: Extraordinary efforts in an challenging year

We’ve all had to adapt to new ways of working in recent times. Gary Burchett, our Protection Director, reflects on our response to supporting you and many of your clients throughout the uncertainty of [...]

Exeter: Preparing for your income protection conversation

Preparing for your income protection conversation If anything, 2020 has taught us to expect the unexpected, and that being unable to work can quickly turn our world upside down. With five million self-employed workers [...]

Royal London: How financial advice improves emotional wellbeing

When it comes to delivering better outcomes for customers, Royal London believe financial advice can be game changing. To help bring this to life, Royal London have created a new research report which explores [...]

The Exeter: Introducing the ultimate conversation starter

“I’m fit and healthy”, “I’ve got savings”, “I can’t afford it”, “I’ve got life cover”… Demonstrating the value of income protection insurance (IP) can be challenging, especially if a client doesn’t believe they need [...]

LV= Flexible Protection Plan: Looking after your clients and their family in the moments that matter

Did you know that a couple in their 30’s have a 52% risk of either of them not being able to work for 2 months or more?1 This would cause a huge financial strain, [...]

Scottish Widow: Extraordinary efforts in a challenging year

We’ve all had to adapt to new ways of working in recent times. Gary Burchett, our Protection Director, reflects on our response to supporting you and many of your clients throughout the uncertainty of [...]

Aegon: Protection Matters – Exactly what you need for protection

If we’ve learnt anything over the last few months, it’s that the future’s unpredictable. The coronavirus pandemic has placed financial resilience firmly in the spotlight, providing you with an ideal opportunity to discuss protection [...]

British Friendly: Have you heard about our Adviser Toolkit?

Thought.. Have you heard about our Adviser Toolkit? Call to Action! Helping you position the need for IP cover with your clients, our online Adviser Toolkit is the perfect place for sales tools, learning [...]

Cirencester Friendly: Did you know that your clients can add My Extra Benefits to their income protection contract?

Did you know that your clients can add My Extra Benefits to their income protection contract? My Extra Benefits comprises of two features; Fracture & Hospitalisation Benefit - £4 a [...]

Legal & General: Add new plans to income protection proposition

Legal & General have offered low cost and comprehensive products in the critical illness market for some time now, however have only offered one income protection option (rental aside). Today they have changed this [...]

Cura: The Practical Protection Podcast: Emma Thomson – A Breast Cancer Journey

Hi everyone, this week I am chatting to Emma Thomson, Product Strategist at British Friendly. Last year Emma was diagnosed with breast cancer and she is joining me on the podcast [...]

The Exeter: It’s time to join the income protection revolution

It’s time to join the income protection revolution When it comes to protecting incomes against the impact of the unknown, the need for a financial safety net has never been more evident. With almost [...]

Cura: The practical protection podcast: Vicky Churcher – living with a heart condition

This week I am chatting to Vicky Churcher, Intermediary Director of AIG. Vicky is joining me to chat about her health, claiming on her insurance and how the additional services offered by Best Doctors [...]

Zurich: Some of the award winning features of their Income Protection Select

In 2019, Zurich were proud to receive an FTRC gold award for our Income Protection Select.  As a reminder here are some of the award winning features. Added value benefits – We can support [...]

British Friendly: Should young people consider IP?

Thought.. Should young people consider IP? Call to Action! One untapped opportunity are younger customers! Take a look at our sales tool helping you explain why your younger clients should think about protecting their [...]

Paymentshield: 5 tips to help you future-proof your business

2020 hasn’t been a great year for feel-good stories. But one of the few positives to come out of the covid-19 crisis has been the roll-up-your sleeves attitude of small businesses. What’s interesting, is [...]

MetLife’s interactive case study booklet: helping advisers on their digital journey

Our current climate has changed the relationship between advisers and customers. Many advisers have been unable to have face-to-face client meetings, but instead, have turned to the digital landscape in order to service clients [...]

Berkeley Alexander: Tackling a hard market and future proofing

One of many impacts from Covid has been an acceleration of the hardening market – the first hard market the industry has seen in many years.  IFAs and mortgage brokers may well have been [...]

Cura embed Recite Me software into their website to enhance accessibility to insurance

Cura are known as the special risks experts that are helping to improve accessibility within the insurance sector. For years, they have championed the calls for fair access to insurance for people with health [...]

The Exeter: It’s time to be concerned about the impact of ill health

Our latest research into the financial resilience of the self-employed has found that 62% are not worried about a loss of income due to illness or injury. The rising cost of [...]

Scottish Widows protecting the whole family with Children’s Cover

As you’re aware, protection can provide cover not just for your clients, but for their children too. I wanted to share with you how we group the conditions we cover into categories, to make [...]

Vitality: Your clients can get up to two months’ premiums as cashback

When your clients get active, they can get up to two months’ premiums back on new health1 or life2 plans. Our Summer Cashback Offer is available up until 30 September 2020. Terms and conditions apply. It’s [...]

Cura: Alan Knowles – A Masterclass in High Risk Life Insurance

This week I am chatting to Alan Knowles, Managing Director of Cura, known for his work as a specialist insurance adviser. Alan is also the Chair of the PDG, founding member of the Access to Insurance [...]

MetLife Virtual Protection Adviser Summit – sign up now

Client needs and expectations are continuously shifting, even more so in our current climate. Because of this, it’s important we take time to understand how environmental changes are impacting the customers of today and [...]

LV= Flexible Protection Plan-supporting your clients financially and emotionally

At LV= we know that all your clients are unique and face multiple risks in their lifetime. That’s why the LV= Flexible Protection Plan allows you to build a tailored solution for your client [...]

Aviva are re-running their Lifetime Mortgage Personalisation – customer benefit or advice dilemma webinar

In case you missed it, we are re-running our latest webinar Lifetime Mortgage Personalisation – customer benefit or advice dilemma? on Thursday 3rd September at 9.30am. You’ll earn 30-minutes CPD as Neil Uttley covers: [...]

Save the Date: MetLife UK Protection Adviser Summit

Client needs and expectations are continuously shifting, even more so in our current climate. Because of this, it’s important we take time to understand how environmental changes are impacting the customers of today and [...]

British Friendly – Thought of the Week (Week beginning 31st August)

 Thought.. Want to give your clients great value for their Income Protection cover? Call to Action! Our discretionary #BFCare benefits are just one way we give our insured members extra value for no additional [...]

Have you registered for VitalityLife’s Online Launch 2020?

This year VitalityLife are bringing their annual event to you. Join online on Wednesday 16 September at 10:00am where you’ll discover: How Vitality are making their product range even more appealing and easier for [...]

Our Changing World – Paymentshield Live Event – 16th September 2020

Paymentshield are hosting a live virtual conference which will bring together industry experts and mortgage advisers to illuminate new ways of working to ensure success in a world which is going through huge amounts [...]

Using LV= Family Income Benefit to protect divorce maintenance payments

According to ONS statistics, around 50% of UK divorces include at least one child under the age of 16. That’s a lot of families depending on continuing divorce maintenance payments and they're at risk [...]

Protect your clients income with the LV= Flexible Protection Plan

With LV= you can build a flexible plan to protect your clients income when they need it, if they’re unable to work and to help pay the family’s monthly bills should they pass away. [...]

Scottish Widows: Mental health underwriting webinar

Register for our upcoming CPD accredited webinar focusing on mental health underwriting with Scott Cadger, Head of Protection Underwriting, Claims and Commercial Strategy on Wednesday 19th August at 2.30pm. #ExpertSeries Register now [...]

Legal and General launches dedicated tools to help advisers offer income protection products to renters

Today Legal & General become the latest insurer to launch dedicated tools to help advisers looking to offer Income Protection products to renters. They have launched an adviser toolkit as part of the rental [...]

Aegon formally announce adoption of Unipass Mailock secure email

Aegon UK has launched Unipass Mailock, a secure email communication system provided by Origo and Beyond Encryption. Unipass Mailock will add to Aegon’s data controls to prevent sensitive information being issued and secure data [...]

Berkeley Alexander: Cyber security risks to consider when the workforce returns

The loosening of lockdown restrictions means additional cyber security concerns for businesses when arranging their homeworkers’ return to the workplace. Whether in relation to company devices that have been off the network for some [...]

LV= Simple, affordable family income benefit to help pay the rent when your client passes away

With around 4.5 million renters in the UK, only 7% of those having some form of personal protection and an average rental payment of almost £900 a month, there’s a great opportunity to start [...]

Cirencester Friendly: Income Protection vs Critical Illness

77% of our claims paid in 2019, may not pay out on a Critical Illness Contract Now more than ever, the ‘protection’ conversation is essential and good financial advice is key. When educating your clients [...]

Paymentshield: Opinion piece from Emma Green, Head of Sales

We took the opportunity to chat to Emma Green, Head of Sales at Paymentshield about their latest developments to support mortgage advisers during these uncertain times. It’s been 3 months since the start of [...]

Scottish Widows: Covid-19, financial and mortgage resilience, and the need for a protection ‘Plan-B’

When you consider recent mortgage welfare safety-net reform, Johnny Timpson’s latest blog looks at why mortgage holders are in need of a protection ‘Plan B’ now more than ever. Find out more [...]

Paymentshield: Live webinar series in August and September 2020

REGISTER FOR PAYMENTSHIELDS UPCOMING LIVE WEBINARS Following the success of their on-demand webinars, Paymentshield are continuing to support you in becoming a GI genius by hosting 5 live webinars over the coming weeks. The [...]

Scottish Widows: Providing peace of mind to clients

Read our latest article from our Head of Claims and Underwriting Strategy, Scott Cadger, highlighting the need to dispel customer myths about the need for protection, especially in these unprecedented times. Find out more [...]

Understanding MetLife’s MultiProtect Wellbeing Support Services

Wellbeing is becoming increasingly important in our day to day lives, so it's vital for your customers to know what they have access to when they become a MultiProtect policyholder. We’ve partnered with Health [...]

LV=: New child-specific Critical Illness cover made for families

Earlier this year LV= made changes to its Life and Critical Illness cover, available through their menu plan, the LV= Flexible Protection Plan, to better protect your clients and their families during life-changing events. [...]

Source: Listening to your needs and navigating the new normal

From listening to broker’s needs and concerns as we navigate the “new normal”, Source Insurance is keen to  address the growing desire for personalisation, coupled with quality service and support.  We have therefore aligned [...]

Cirencester Friendly: We are delighted to be Winners of the What Mortgage Awards 2020 ‘Best Financial Protection Provider’.

Our My Earnings Protected income protection contract could be ideal for your clients, whether they are employed, self-employed, renting or have a mortgage. With no loadings for occupation, smoking or hazardous pursuits, My Earnings [...]

Vitality: Your clients can enjoy Vitality at Home rewards for a little longer.

Your clients can enjoy Vitality at Home rewards for a little longer. Vitality are extending the availability of their Vitality at Home rewards, this includes the Coffee at Home benefit with Caffè Nero, the [...]

Cirencester Friendly: Giving you confidence to entrust your clients to us

In 2019 we paid 95.7% of claims, which totalled almost £5.9 million in benefit. Sadly, some claims were rejected for the following reasons; inability to either provide proof of earnings or medical evidence, no [...]

Berkeley Alexander: Important Information regarding Property Insurance and useful PDFs

We are writing to you in connection with any of your clients whose Home or Landlord Buy-To-Let insurance are held via us, to update you on the position should the insured premises remain unoccupied [...]

LV= Flexible Protection Plan: Now with FIB and CI children’s cover enhancements

The LV= Flexible Protection Plan provides a range of quality cover for your clients and their families, with additional services for emotional and practical support in the moments that matter. It already includes our [...]

The Exeter: Our Cover Magazine eBook is now available!

We’ve teamed up with Cover magazine to launch an interactive eBook focusing on our latest income protection research, "Ill Prepared – the self-employed financial resilience report." Providing valuable insights, it includes: A focus on [...]

Holloway Friendly reintroduces four-week deferred IP

In March, Holloway Friendly withdrew one-week and four-week deferred periods at a time when the impact of Covid-19 was unclear. As the infection rate has fallen, the friendly society has re-introduced a four-week deferred [...]

Aviva: Children’s CI: Helping start the tough conversations

In 2018 we paid out £5,003,838 to 264 Aviva Critical Illness+ and Life Insurance+ with critical illness cover customers when their child was diagnosed with a critical illness. We want to make sure that [...]

Royal London: Learn more about the Coronavirus Business Interruption Loan Scheme (CBILs)

Register now for our next webinar Join us on Thursday 23 July at 13:30 where one of our Corporate Protection Specialists will talk you through CBILs, what this means for small business owners, and [...]

Uinsure: Reintroduction of landlords legal and rent protection: 1st August

We are looking to reintroduce the LL Legal and Rent Guarantee product back into our portfolio for New Business from 1st August. The main change is that Rent Guarantee will now become a choice [...]

Legal & General: General insurance learning & development and changes to our nurse screening and examination provider

General Insurance Learning & Development - Chartered Insurance Institute e- learning academy workshops July – September 2020 Here at Legal & General our Learning & Development Team work closely with our partners to help [...]

Scottish Widows: Covid-19, Financial and mortgage resilience, and the need for a protection ‘plan-b’

When you consider recent mortgage welfare safety-net reform, Johnny Timpson’s latest blog looks at why mortgage holders are in need of a protection ‘Plan B’ now more than ever. Find out more [...]

Paymentshield: 22% pricing discount, 3-month payment holiday and changes to our Rent Protection Optional Extra

22% PRICING DISCOUNT Paymentshield have introduced a new 22% pricing discount for any remortgage, product transfer or equity release clients on their Defaqto 5 Star Rated Home Insurance. Find out more about this offer [...]

Chorley Building Society has refreshed its ‘Later Life Lending’ products

Chorley Building Society has refreshed its ‘Later Life Lending’ products after reviewing the range in line with broker feedback. Previously, all borrowers fell into the same category if their mortgage loan took them over [...]

OneFamily: We’re here to talk through the details of your latest case

Throughout the coronavirus pandemic the team at OneFamily have remained committed to offering you a great personal service. We will continue to send you regular updates, particularly with the latest COVID-19 changes impacting our [...]

Canada Life reintroduces Lifestyle Gold Plus and Prestige Options lifetime mortgages

Canada Life has recently announced a number of product changes, including the reintroduction of its Lifestyle Gold Plus and Prestige Options products, providing a higher loan-to-value (LTV) for its Home Finance customers. The changes [...]

The Exeter: 35 minutes CPD – Practical marketing to ensure your business thrives

Rostrum is an award-winning marketing agency working with financial services companies. They have produced this CPD video, ‘Practical marketing to ensure your business thrives' for protection and healthcare advisers on behalf of The Exeter. [...]

VitalityLife: Protecting what’s most important to you and limited time offers to kick-start your client’s journey

We all know life’s not predictable, and for Emma and Nick this was the certainly the case when their five month old son was diagnosed with cancer. Hear more about their story and how [...]

Zurich: Fracture cover can be added to your client’s Personal Protection or Income Protection policy

Our fracture cover can be added to your client’s Personal Protection or Income Protection policy at a fixed cost and free of underwriting. It covers broken bones, dislocations as well as ligament ruptures and [...]

Royal London: Has your advice changed a life? And improving the client journey

We'd like to hear your story At Royal London we remain committed to supporting the adviser market; steadfast in the belief that financial advice has the power to change lives. That’s why we’re always [...]

iPipeline: New to SolutionBuilder: Non-Medical underwriting limits

Wouldn't it be great if you could view provider's non-medical underwriting limits at the quoting stage, helping to speed up the application process and set your client's expectations? Well... now you can! This feature [...]

Aviva: Add renter specific options to income protection and new claim initiatives

Generation rent is a term regularly to describe the increasing number of renters in society today. Whilst the term generally refers to the volume of young adults who rent due to high house prices, [...]

Paymentshield cut Home Insurance pricing to help energise your business

To help energise your business, Paymentshield are offering a22% discount our remortgage, product transfer and equity release prices.*  The approach is designed to enable advisers to accelerate a steady and recurring income stream even while [...]

CanadaLife: We’ve extended the £0 completion fee on our Capital Select Options

We've extended the £0 completion fee on our Capital Select Options. We're pleased to confirm that we've extended the completion fee waiver on our Capital Select Options until 30th September 2020. Don't forget, our [...]

The Mortgage Lender: Did we tell you we’ve reduced completion fees on large loans?

These may be mad and unpredictable times, but it’s still business as (un)usual at TML HQ — and we’re staying focused on finding ways to back your BTL clients. Here’s the latest: reduced completion [...]

Royal London: Our personal and supportive claims experience

Support for you and your clients New conversations starter infographic – Helping advisers initiate the protection conversation by breaking the process down into three simple stages.   2019 claims figures – Our claims stats [...]

Royal London: Free mental and physical wellbeing support for your clients

Committed to supporting you and your clients To help customers at this difficult time, we’ve arranged three months’ free access to mental and physical wellbeing apps. This is offered as part of our Helping [...]

MetLife: Maximising digital opportunities in protection

Traditionally, the advice market has relied on face-to-face relationships between advisers and customers. However, in our current climate, that hasn’t been possible. Andy Paterson, Distribution Manager says: “From speaking to advisers everyday, it's clear [...]

Cura: The Practical Protection Podcast – Season 2 Episode 1 Understanding People’s Mindsets

Welcome to Season 2 of the Practical Protection Podcast, and Kathryn’s first solo hosting outing! She is thrilled to introduce special guest Catherine Morgan to start the season off. They’ll be discussing people's mindsets [...]

Scottish Widows: Bereavement benefits and the need for family financial resilience

In his latest blog, Johnny Timpson looks at current bereavement benefits and highlights the importance of protection, especially in these challenging times. Find out more

Vitality: Over £100 million paid out in Vitality rewards

VitalityLife’s approach to life insurance allows them to protect members when they suffer a life changing event and reward them when they engage with their health. This ensures members experience value from their cover, [...]

Aviva’s Individual Protection Claims report: get yours now

In 2019 we paid almost £982m in individual protection claims to more than 26,500 customers and their families. Whether it’s life insurance for bereaved family members, income protection for those too ill to work [...]

Just: Getting close to vulnerable customers during social distancing.

Now that the nation is in lockdown, it seems the term ‘vulnerable‘ is being used more than ever. If ever there was a time to focus on how we improve the experience and outcomes [...]

Chorley Building Society: Offers new ‘Later Life Lending’ products

Chorley Building Society has refreshed its ‘Later Life Lending’ products after reviewing the range in line with broker feedback. Previously, all borrowers fell into the same category if their mortgage loan took them over [...]

Pure Retirement: Product update and adviser support update

Product update We’ve just introduced a market-leading innovation in our Heritage Freedom 40 product, which offers customers the ability to repay up to 40% of their loan each year ERC-free. In addition, Freedom 40 [...]

Canada Life confirms dual approach to Home Finance valuations and Coronavirus Support Hub

Canada Life has confirmed a dual approach to valuations following recent Government advice and the easing of lockdown in England. In close partnership with e.surv, new ways to recommence onsite valuations have been explored, [...]

LV= The outlook for the equity release market in 2020 and beyond

Q&A with Chris Smyth, LV= Equity Release Business Development Manager Q: Recent figures released by the Equity Release Council show that the value of property wealth accessed via equity release products during Q1 2020 [...]

Royal London: Royal London will resume requests for medical evidence

Royal London will resume requests for medical evidence in partnership with Medicals Direct Group and Square Health. Safety protocols will be in place including the use of PPE and single use equipment and the disinfecting [...]

Guardian: WE’RE ACCEPTING BUSINESS ABOVE OUR NON-MEDICAL LIMITS AND WE’VE RESTARTED FACE-TO-FACE MEDICALS

One of the impacts of COVID-19 was being unable to get the medical evidence we needed to underwrite some applications, which meant we had to restrict applications temporarily to below our non-medical limits. From today [...]

Scottish Widows: Register for our supporting vulnerable clients webinar

Register for our live webinar on Tuesday 23rd June at 10am to find out how you can spot key indicators of vulnerability and support your vulnerable clients in these uncertain times. Register now

MMS warn a premium increase to existing customers which will be effective from 1st July 2020

You will be aware that in March we suspended the sale of new easiprotect policies. This suspension remains in place for the time being and we will of course continue to manage and service all [...]

HSBC: Common packaging issues – avoid unnecessary delays

Get your customer’s application to offer as quickly as possible by providing the correct documentation upfront. Here’s a reminder of what we need for new applications: Employed customers Latest payslip required in all instances. Income [...]

Holloway Friendly: 4 week deferred periods on our one2protect, Purely and Classic Plus plans

We've re-opened applications for 4 week deferred periods on our one2protect, Purely and Classic Plus plans. These are the deferred periods now available to Advisers across our plans: one2protect - 4, 8, 13, 26 [...]

LV= Protection Refreshinars’ here to refresh your LV= product knowledge

We are running a series of webinars to help protect your clients and your business during lockdown. The webinar series will take you through our products and services, as well as skills based how-to's [...]

Legal and General: COVID-19 – Key updates on Medical Screening

We continue to receive reports back from GPs within a timescale we would expect, and are continuing to explore alternative ways in which we can help you, and your customers during this uncertain time. [...]

Cirencester Friendly relaunches My Extra Benefits and 4 weeks deferred

Cirencester Friendly has today announced the relaunch of their add on product range, My Extra Benefits.  Following their temporary withdrawal from the market at the end of March, the relaunch brings enhancements to both [...]

Berkeley Alexander: Offer business risk management systems

Business Reactivation Toolkit Supporting employers to reopen their business. The UK Government has now announced plans to ease the COVID-19 Lockdown and encourage a gradual return to work for businesses. Their focus is very [...]

Royal London: Remote working – Hints, tips and practical solutions

While many of us are working remotely as a matter of necessity, it’s quite likely our current experience will impact the way we work going forward. Lessons learned now could prove invaluable to all [...]

Holloway Friendly have introduced 4 week deferred periods on their one2protect, purely and classic plus plans

Holloway Friendly have re-opened applications for 4 week deferred periods on our one2protect, Purely and Classic Plus plans. These are the deferred periods now available to Advisers across our plans: one2protect - 4, 8, [...]

Legal & General: Covid-19: Medical Screening Update

Here at L&G we continue to offer market leading underwriting capability despite the unprecedented times we find ourselves in. Our Underwriting team remains committed to the standards set before the Covid-19 crisis unfolded, and [...]

Scottish Widows: Changes to Protection Underwriting Guide COVID-19

We are committed to providing valuable protection cover to as many people as possible. Read about the underwriting changes we are making to help our customers through COVID-19. Find out more [...]

Berkeley Alexander: Commercial Consultant, View from their BDMs and Webinar Training

Get yourself a Commercial Insurance Consultant for Free!! How would you like to have your own commercial insurance consultant on tap to train your team on the commercial insurance opportunity; advise on marketing this [...]

OneFamily Later Life Perspective – Spring edition and how the equity release industry has responded to unprecedented challenges in 2020

In this issue: Remote working top tips Using LinkedIn to promote your business Hints & tips for moving to remote advice EY Lifetime Mortgages survey findings Welcome to the Spring issue of Later Life [...]

The Right Will: Covid-19 leads to 30% increase Will writing requests

Whilst COVID-19 has resulted in a huge downturn for the mortgage and protection market, the demand for Wills and Lasting Powers of Attorney has soared. The Telegraph reported that there has been a 30% [...]

Cura: The Inbetweenysode Podcast – Mental Health: An Insurance Walkthrough

This is the first in a series of shorter podcasts called ‘The Inbetweenysode’, which we are running in addition to our regular Practical Protection episodes. We have deliberately made theses shorter, so that we [...]

Canada Life: Remote valuations are now in place for our entire product set

Coronavirus update As the coronavirus situation continues to evolve, we want to update you on how it impacts our service to you and your clients. Business update and FAQs Our website is updated as the coronavirus [...]

Aviva: Premium deferral update for individual protection customers

It’s more important than ever for customers to have the right protection and to maintain their chosen amount of cover – so it’s there in full to support them and their loved ones when [...]

LV= helping you support your clients’ mental health

LV= understand that your clients mental health is just as important as their physical health, with 1 in 4 adults experiencing a mental health problem each year, and, the coronavirus lockdown will only impact [...]

Just: Coronavirus – how the lifetime mortgage market is responding

Coronavirus is making us all step outside our comfort zones. Social distancing restrictions have required a major rethink of how we do business. But it’s amazing how quickly it is possible to adapt to [...]

Now live: new Hodge website with integrated bespoke adviser portal

Today's the day! Our new website and integrated, end-to-end adviser portal is now live - meaning you can transact with us online, right the way through to completion. We've listened to your feedback, and [...]

Cirencester: 130th Annual Report and Accounts shows continued growth during 2019

2019 was another strong year for Cirencester Friendly. We would like to take this opportunity to thank you for your continued support in trusting us with your clients, our Members. [...]

Legal & General: Training support during our new everyday and medical screening update

COVID-19: Medical Screening Update Here at Legal & General we continue to offer market leading underwriting capability despite the unprecedented times we find ourselves in. Our Underwriting team remains committed to the standards set [...]

The Exeter: HealthWise – helping to ease the burden on the NHS

With pressures on the NHS increasing, now is as good a time as any to remind your clients of the added extras included within their insurance policies. Services such as remote GP appointments could [...]

Aviva: Boost your protection retention success with ALPS existing business tracking and upcoming webinars

Take two minutes to boost your retention success with ALPS Existing Business Tracking. Watch our video to find out how using tracking notifications can help you keep your clients and your income stream protected. [...]

LV= Supporting your clients financially, emotionally and practically

When your client makes a claim on their policy, it's often referred to in the industry as 'the moment of truth'. LV= know it's important to you that you can recommend a provider that [...]

CanadaLife: Our new Coronavirus Hub and additional support measures

During these challenging times, we want you to know we’re here to help. We’re continually looking for the best ways to share the latest information with you and your clients. That’s why we’ve created [...]

Legal and General: 2019 claims statistics and upcoming webinars

In today’s uncertain world, you can still be certain we’re here to help. In 2019, we helped more than 15,000 customers and their families by paying out over £731 million in individual protection claims. [...]

Royal London: Six ways our online service makes it easier to do business from home

Sara Docherty Working from home has fast become the new reality for many of us. But things probably feel anything but normal just now. That’s why we wanted to give you some practical hints [...]

Platform: Mortgage offers and documentation during this difficult time

Extensions to Mortgage Offers In light of the Covid-19 pandemic the Ministry of Housing, Communities & Local Government have recently issued guidance for buyers and sellers to be more flexible on moving dates and [...]

Aviva: Medical evidence requests to be resumed from 27th April

From Monday the 27th April we will resume requesting medical evidence for all applications in our pipeline, and also for all new applications. We previously stopped these requests in order to reduce pressures on [...]

British Friendly announce new underwriting approach

British Friendly have announce three new initiatives designed to help advisers put clients on risk quicker. The initiatives include the withdrawal of automatic requests for medical evidence, the introduction of a tele-interview in partnership with [...]

Legal and General: Underwriting continues to offer its market leading capability

Underwriting standards during CV19 Our underwriting team is committed to providing the same standards for new business decisions, set pre COVID-19, we are determined to help as many people as possible obtain the peace [...]

Berkeley Alexander: Get yourself a Commercial Insurance Consultant for Free!

How would you like to have your own commercial insurance consultant on tap to train your team on the commercial insurance opportunity; advise on marketing this sector of your client base; deliver on an [...]

Royal London: Intermediary Chief Executive, Isobel Langton is taking part in an upcoming FT adviser webinar

Join our Intermediary Chief Executive, Isobel Langton, on the upcoming FT adviser webinar where she’ll be discussing what great service looks like. Advisers are often encouraged to appraise providers on the service levels they [...]

Cura: Episode 7 of The Practical Protection Podcast features Steve Casey, Marketing Director of Square Health

In Episode 7 we welcome our second special guest to the Practical Protection Podcast, Steve Casey, Marketing Director of Square Health. Steve has worked within the financial services for many years, [...]

Paymentshield: Network communication – Geo Home insurance availability and CPD website update

Geo home insurance availability Geo have let Paymentshield know they’ll be temporarily unable to accept new Home Insurance policies and invite renewals from Monday 1 June 2020. Regrettably, we need to expire all Geo [...]

Legal and General: Supporting you in retaining your customers during Covid 19

We understand many of your clients may be facing a great deal of uncertainty at the moment. Our Existing Business Agent Hub keeps you informed of when your clients may have missed payments, or [...]

More2Life: Our latest COVID-19 update to keep you informed

GREAT NEWS. After an intense period of negotiation with all of our funding partners, we are now in a position to start undertaking semi-automated (desktop) valuations on some of our products with immediate effect. You [...]

Adlington Law: Non Face to Face Solicitor Appointment Guidance Following the Equity Release Council’s Temporary Measures

Further to our e-mail of the 31st March 2020 we want to take this opportunity to update you further with regard to the procedures we have now implemented, following the issue of the ERC’s [...]

Holloway Friendly adds three month ‘premium holiday’

Mutual launches an additional ‘career break’ option to help members who may be struggling financially. Between 15 April and 15 July, Holloway Friendly members can request a three month ‘premium holiday' as long as they [...]

Legal and General: Desktop valuations now available for all lifetime mortgages

We’ll be offering desktop valuations for all of our lifetime mortgages from 6 April We have been working as quickly as we can to implement an alternative way of valuing without a home [...]

Aegon make significant changes to their income protection plan

Aegon have launched some significant changes to their Income Protection plan that not only show that the protection market is still a key priority but also brings them back into the lower premium end [...]

AIG to start conducting virtual medical examinations

9th April 2020 AIG have announced that they expect to start conducting virtual medical examinations from the week commencing 13th April 2020 for life insurance applications only. The examinations are likely to be most [...]

Royal London: Join our webinar for practical solutions to working remotely

Join our webinar for practical solutions to working remotely Join Shelley Read, Senior Protection Development and Technical Manager, on Friday 17 April at 10.30am where she’ll help you identify best practice when working remotely. [...]

Aviva: Individual protection online and open for business and upcoming webinars

Aviva Webinar Series Improving the way you do business Join our webinars In light of recent events, we’re all experiencing a degree of uncertainty and challenge that these unprecedented times [...]

Legal and General: Supporting you in retaining your customers during Covid 19

We understand many of your clients may be facing a great deal of uncertainty at the moment. Our Existing Business Agent Hub keeps you informed of when your clients may have missed payments, or [...]

Guardian: Q&A now live and new remote pilot medical screenings

Another hectic week almost over, hope you’re safe and well and looking forward to a warm weekend! Following our regular updates we’ve received a lot of additional questions over this period. So we’ve put [...]

Scottish Widows: COVID19 Hub and support for you and your clients

Visit our Covid-19 adviser hub As we continue to face uncertainty around the Coronavirus (Covid-19), we have created a new Covid-19 adviser hub, bringing together key information and the latest market updates. This [...]

British Friendly Advance Notice: Removal of Day 1 and Week 1 Deferment Periods

The COVID 19 coronavirus pandemic has led to a number of changes in our market which we have had to respond to as quickly and carefully as possible. One of the Society’s values is [...]

Cirencester Friendly removes Day one cover and 1 and 4 week deferred period cover

From 2pm 31st March 2020, Cirencester Friendly will temporarily cease to offer Day One, 1 week and 4 week deferred periods on its Income Protection contracts, Income Assured Enhanced and My Earnings Protected. In [...]

Guardian: Covid-19 questions and increased life protection non medical limits

FROM TODAY - ADDITIONAL QUESTIONS ON OUR APPLICATION FORM AND INCREASED LIFE PROTECTION NON-MEDICAL LIMITS   COVID-19 APPLICATION QUESTIONS For all new applications submitted we’ll now ask 4 new COVID-19 questions as part of [...]

Paymentshield: Bringing reassurance to you and your customers

Below are some of the things Paymentshield is doing to support you and important updates on our products. The links will take you to their website for full details of all the changes. Quick [...]

Legal and General: Adding new questions into our application process

As a business, our purpose has always been to offer services and products that support our customers when they need it most. This remains our primary focus and we wanted to share some details [...]

Cura: The Practical Protection Podcast Episode 5 – Breaking Barriers

We are thrilled to announce that this week we were joined by our first guest, Mike Adams OBE. Mike is an incredible speaker and advocate for improving access to products and services, for [...]

Cura: Coronavirus & Protection Insurance

The insurance industry is being extremely reactive to Covid-19, the highly infectious virus which from the start of the year has spread globally. We have seen many countries implement strict social distancing measures and lockdowns, which [...]

Aviva: COVID-19: Underwriting update for individual protection

In the wake of the recent Government response to COVID-19 and the unprecedented stress this is placing on the National Health Service, we have been reviewing how this impacts our ability to obtain medical [...]

Uinsure: Suspension of Landlords Legal Expenses quotes

The situation around COVID-19 is continually evolving and moving at pace and it is therefore with regret that we need to inform you that the underwriter of our Landlords Legal Expenses product, Arc Legal, [...]

Berkeley Alexander: Contacting us during this difficult time

Our offices have been closed due to Government mandate and our duty of care to our employees and all employees are now working from home. We are still fully contactable on the following details: [...]

Legal and General: Income Protection Benefit Update for Intermediaries

Income Protection Benefit Update Removal of 2 week deferred period In light of the potential issues that Coronavirus (Covid-19) could present, Legal & General has now applied a Covid-19 temporary [...]

Protection Guru: Introducing our new COVID-19 life insurance microsite

To help advisers get to grips with the fast moving COVID-19 situation and the impact this is having on protection, Protection Guru have created pages dedicated to answering adviser questions. The microsite is to [...]

The Practical Protection Podcast – Episode 4 – Mental Health

DISCLAIMER: In this episode we are going to be talking about mental health conditions and in particular suicidal thoughts and attempts. Please be aware that some people may find some of the content upsetting. [...]

Golden Charter: Covid-19 How we’re working to maintain our service

As COVID-19 continues to spread throughout the UK, we’re doing all we can to protect the health and wellbeing of our staff. We also want to ensure we’re well prepared to continue to provide [...]

iPipeline: Kick-start the protection conversation with your clients

We've updated our Mortgage and Protection Risk Report to help inform your clients on the importance of protection when taking out a mortgage. This report is personalised to your client using their existing details along [...]

Aviva: Supporting you during this difficult time with webinars

With a lot of industry events being cancelled due to the ongoing Covid-19 situation and people effectively being told to isolate we wanted to ensure we are supporting you through these difficult times With [...]

Legal and General: Important information – changes to lifestyle cover

Due to the current economic outlook in the UK following the outbreak of Coronavirus, we’ve reviewed our approach to sales of Lifestyle Cover, our Accident, Sickness and Unemployment product. With immediate effect, unfortunately, we’ll be [...]

Scottish Widows: Signposting for vulnerable customers – Going beyond Texas

“Signposting increasingly has a role to play in the insurance market” says Johnny Timpson. Read his latest blog and sign up for our Masterclass to find out how you can contribute to improving vulnerable [...]

Leeds Building Society: Coronavirus Industry Sector Exclusions

Due to the circumstances regarding Coronavirus (COVID – 19) on Tuesday 10th March 2020 we confirmed in our application software that cover cannot be submitted for customers who work in the following areas: Airports [...]

LV= New inclusive Life and Critical Illness Cover for modern families

New, more inclusive LV= Life and Critical Illness Cover for modern families LV= have refreshed their critical illness product to make it even more comprehensive! It covers a wide range of conditions [...]

Berkeley Alexander: Risk Alert – Coronavirus: What you need to do, and related scams to look out for

Please see below a link to our latest agency base which provides links to a couple of risk alerts relating to Coronavirus. Click Here You can also [...]

CuraVision – The ABC’s – Mrs O – Obsessive Compulsive Disorder

In the latest CuraVision video from Cura, Kathryn talks about Olivia, who came to Cura because she'd just set up a capital repayment mortgage and wanted to put something in place, [...]

Vitality: Are advisers up to the later life care challenge?

Money Marketing’s latest roundtable features Vitality’s Dr Ali Hasan discussing what advisers can do to help clients navigate the complex world of later life care - ‘the difficulty that you have is getting people [...]

LV= Our stance on treating claims in relation to Coronavirus

As a protection specialist and a leading income protection provider, we’re continuously monitoring and reviewing the coronavirus developments closely, particularly for our members who have income protection policies with short, day one or one [...]

Cirencester Friendly: Our current stance in relation to Coronavirus

Our current stance in relation to the coronavirus outbreak is that if the Member is suffering with symptoms and has been told by 111 or Public Health to self-isolate, then a claim will be [...]

Cura: The Practical Protection Podcast – Episode 3 – Vaping

In our third episode it's all about vaping. The most interesting thing is that Kathryn and Andrew have kind of switched roles in this one. Kathryn is more cautious about the underwriting of e-cigarette [...]

Cirencester Friendly joins the Institute of Customer Service

Cirencester Friendly, the income protection specialist has further cemented its commitment to providing excellent customer service and a personal approach by joining the Institute of Customer Service. This is a positive [...]

Legal and General: We’ve enhanced our Income Protection offering

Income protection is the undersold insurance cover, but one that could make the biggest difference to your clients. That’s why we have made the first of many improvements, which will be introduced over the [...]

Paymentshield: Has technology changed the way you approach client relationships?

In their new whitepaper Paymentshield discuss the benefits of embracing and embedding technology into your business, the challenges it poses and how it can benefit your approach to client relationships. Join the discussion on [...]

Aviva – Make changes to Lump sum max and Lifestyle options

The interest rates have increased, decreased or remained the same on both the Lifestyle Lump Sum Max and Lifestyle Flexible Option, on new business only. For new business applications received between Tuesday 18 February [...]

Scottish Widows: Critical Illness Cover with simplicity at its heart

When it comes to discussing protection with clients, it can be challenging to explain complex policies and definitions. Clients are looking for clarity, simplicity and reassurance. That’s why we’ve simplified our Critical Illness definitions [...]

Paymentshield: Ignite your GI business with our new quick quote experience

To help you provide your clients with a more accurate Quick Quote for Paymentshield’s 5 Star Defaqto rated Home Insurance, you can now easily add additional cover options directly from the Quick Quote results [...]

IPipeline: Available now – New products features report

COMPARE FEATURES ON QUALITY - NOT JUST PRICE! Access within SolutionBuilder to easily compare features on quality as well as price. Do you find the number and complexity of features on products confusing? Is it [...]

Paymentshield – New adverse weather guides available for your clients

As part of a new series of content dealing with adverse weather, Paymentshield have launched two new guides to help your clients get a better understanding on how to handle all the bad weather [...]

Cura: New CuraVision and pilot episode of The Practical Protection Podcast

Looking back to a previous CuraVision – The ABCs video, Kathryn talks about Edward*, who came to Cura to look for protection for his mortgage of £142,000, over 33 years and for his income. [...]

Legal and General: Looking After Children’s Mental Health

Around three children in every primary school class has a mental health problem and many more struggle with challenges from bullying to bereavement. Place2Be, a children’s mental health charity, has organised their sixth Children’s Mental Health [...]

New, more inclusive LV= Life and Critical Illness Cover for modern families

New, more inclusive LV= Life and Critical Illness Cover for modern families LV= have refreshed their critical illness product to make it even more comprehensive! It covers a wide range of [...]

LV= Personal Sick Pay: an IP solution designed for riskier occupations

LV= Personal Sick Pay is our specialist income protection aimed at clients in riskier jobs who can be more expensive to insure, such as tradespeople, nurses, electricians and construction workers. It’s also ideal for [...]

Hive Insurance Services: Our Sports Accident Plan is about to get better

Happy January from all at Hive Insurance Services (you may remember us as APRIL UK – we changed our name at the start of the year). Whilst our name may have changed, we’re still [...]

Royal London: Stronger cover for your mortgage clients

In uncertain times, people typically focus on getting their finances in order. This could mean your clients are re-mortgaging to prevent any payment shocks. Or looking for protection that offers flexibility and extra peace of mind.  [...]

A new enhancement to Paymentshield’s home insurance

To help support the value of your advice and ensure their 5 Star Defaqto rated Home Insurance continues to be one of the most comprehensive on the market, Paymentshield’s Accidental Damage to Contents optional extra now covers [...]

Legal and General: Are you missing out on the income protection market?

Income protection is the under sold product that’s starting to create huge waves in the financial market. In 2019, according to figures obtained from the Exchange Portal provided by fintech company Iress, income protection [...]

VitalityLife: Our Serious Illness Cover covers all conditions covered in the market

Following our latest product enhancements, our Serious Illness Cover now covers all conditions covered in the market and is more likely to payout than any other critical illness product1. Providing your clients and their [...]

Paymentshield: Take an illuminating tour of our one of a kind Adviser hub

To help you shine the brightest light on your GI performance, our new Adviser Hub video explores all the features our one of a kind platform has to offer. See how easy it is [...]

Royal London – Why is it vital to provide holistic protection advice

Royal London’s guest blogger, Robert Harvey, Head of Protection Advice at Drewberry, talks through a client example. I was struck by a recent keynote address at the Cover Protection & Health Summit by broadcaster Simon Thomas [...]

Berkeley Alexander: Card Payment Rules – How will this affect brokers?

Payment Services Directive 2 (PSD2) came into effect in September potentially impacting mortgage brokers, independent financial advisers and other intermediaries.It will come into play when using a client’s card to pay for something online [...]

The Exeter: Our new physiotherapy benefit is a big hit with our members

All of our members and their immediate families have access to HealthWise; our member benefits app, providing access to a variety of wellbeing services. Our physiotherapy service, available to our income protection and health [...]

Royal London: A tailored approach to underwriting

We understand that everyone's different, that's why we tailor our underwriting service to suit your clients' needs. With our technology and trained underwriters, we make sure even the most complex cases are handled quickly. And because [...]

Paymentshield: What are the key moments for connecting with your client?

Make connecting with your clients easier, with Paymentshield’s new eBook and five minute webinar on the key moments to talk GI. During the mortgage application process, there are several key opportunities to raise the [...]

LV= – Personal Sick Pay: IP solution designed for riskier occupations

LV= Personal Sick Pay is our specialist income protection aimed at clients in riskier jobs who can be more expensive to insure, such as tradespeople, nurses, electricians and construction workers. It’s also ideal for [...]

Aviva – Focus on Global Treatment and boost your CPD

We want to share some information on how Global Treatment can help your customers and their children access medical experts world-wide and cover the cost of overseas treatment. Global treatment: expert care for your customers and their children If [...]

Royal London – Essential Maintenance being carried out Saturday 7/8 December for protection

We need to carry out some essential maintenance to our Protection On Line Service website on Saturday 7th December commencing 7am through to Sunday 8th December 10pm.   *Please note Saturday night and Sunday are [...]

Berkeley Alexander – High Stakes – Playing Russian Roulette with commercial insurance

Recent research commissioned by a leading premium finance company last month revealed that over a third of UK businesses have cancelled one or more insurance policies, including compulsory insurance such as Employers’ Liability, over [...]

More2Life – An update from Martin Heppenstall – Chief Underwriter

An update from Martin Heppenstall - Chief Underwriter With almost 60 product variants on offer, we are in a great position to turn your applications into completed loans. But finding the right [...]

LV= Supporting clients going through a life changing event

We know that clients may think they're invincible, and that accidents aren't likely to happen to them as they don't part-take in 'extreme' activities. However, accidents do happen, and usually when clients least expect [...]

Cirencester – All you need to know about My Earnings Protected!

Talk to your clients about income protection Our My Earnings Protected income protection contract is flexible, affordable and available to a wide range of occupations. Here are a few key features which makes My [...]

Association of British Insurers – UK Insurance & Long-Term Savings key facts

The UK insurance industry is the largest in Europe and the fourth largest in the world. It plays an essential part in the UK’s economic strength, managing investments of over £1.6 trillion and paying [...]

April UK: You can now submit personal accident plans online

We’re delighted to inform you that you can now submit applications for our Personal Accident Plan and Sports Accident Plan online through our Broker Portal. This means it’s quicker and easier than ever before [...]

The Exeter: Leading the way and putting claims at the heart of its business

We are committed to providing an excellent claims service to our members and we are continually looking for ways to improve it. Wanting to make our claims service both quicker and easier for our [...]