We’re committed to continually looking to enhance our service for you and your clients and as part of this commitment we are pleased to share that for new build purchases, requiring a valuation, we are now automatically instructing this immediately upon submission of your new build application.

In addition, we are also instructing our valuation supplier partners immediately upon receipt of Scottish transcript cases too, and we have worked with them to streamline and improve how we manage Scottish transcript instructions in the process.

These changes are a direct result of your feedback and will really help speed up the application process and further reduce the time to offer.