Your clients take out cover with the hope that they and their loved ones will never need to rely on it. Sadly that’s not always the case. During difficult times we’ve been able to help offer our customers some financial security. Not only that, our specialist claims handlers treat each individual customer with care and compassion, supporting them every step through the claims process.
In 2015 we paid out £542 million in individual protection claims. Not only is that £22 million more than in 2014, but an average of £1.5 million paid out to our customers every single day. In fact, over the past five years we’ve paid out £2.5 billion in protection claims to over 46,000 of our customers during a difficult time in their lives.
Our Claims page on the Adviser Centre has range of marketing materials, including customer testimonials, that you can use in discussion with your clients to help give them confidence in our cover.
