An update from our underwriting/claims and service teams. It's business as usual and be assured we have robust business continuity measures in place too. Here's a link to our adviser FAQ's which you may find useful. We've also added a similar customer facing message on our public web pages.
As a protection specialist and a leading income protection provider, we’re continuously monitoring and reviewing the coronavirus developments closely, particularly for our members who have income protection policies with short, day one or one week waiting periods. At LV= we offer a clear and fair approach to paying claims and we’ll continue to take [...]
Welcome to this week's Mortgage Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: HSBC announce rate changes; Zephyr Homeloans support your buy to let clients; Newbury Building Society drop affordable housing rates. [...]
How we will be treating any claims under life, income protection or CI Death from Coronavirus will be handled like any other life insurance claim. Coronavirus is not a named critical illness and therefore would not be a valid reason for claim under our Critical Illness policy. A diagnosis of Coronavirus will be considered [...]
Are there any changes to medical screening for both the applicant and examinee? We will be asking all clients if they have been to a high risk area in the last few weeks, or been in contact with a confirmed case / deemed at risk. If so, we will delay the appointment. We have [...]
Our current stance in relation to the coronavirus outbreak is that if the Member is suffering with symptoms and has been told by 111 or Public Health to self-isolate, then a claim will be considered, subject to the contract terms and conditions. We appreciate that currently providing a medical certificate from a GP for [...]
Your opinion is important to Paymentshield, so they can make sure they’re giving the best service possible to you and your clients. To help Paymentshield do this, they’d like to better understand you, your business and your challenges when it comes to general insurance. Take their 2020 adviser survey to let them know your [...]
We are monitoring the situation on a regular basis. At this time, we would expect customers to disclose information regarding outstanding tests/investigations, recent tests/investigations, or symptoms, under the relevant questions on the application form. We are not changing our questions regarding travel, however if a customer discloses that they have recently travelled to an [...]
With the news that COVID-19, more commonly known as Coronavirus, is spreading across the UK we wanted to provide you with clarification around our claims and underwriting position. What is your position on Life, Critical Illness and Income Protection policy claims in relation to COVID-19? Death claims arising from the [...]
Simon Halifax - Senior Marketing Consultant The amount of businesses in the UK is at an all-time high – nearly 6 million at the last count. But our research suggests that many of these businesses don’t have enough business protection in place. Are they getting the right financial advice? [...]
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The Right Mortgage & Protection Network Limited is authorised and regulated by the Financial Conduct Authority. Registered Office: 70 St. Johns Close, Knowle, Solihull, England, B93 0NH. Registered in England and Wales. Registered Number: 08130498. FCA Number: 649443.
