• The Leeds Building Society Service Desk is now open from 8am to 8pm, 7 days per week, on 0113 225 7889 for all updates on existing cases etc.
• The BDM team has expanded to 14 BDMs, whose details are available here (This includes support in Northern Ireland)
• Field based BDMs are backed up by an additional 12 Telephone BDMs.  When the field based BDMs’ phones are busy/unavailable, calls divert to the TBDMs, with equal knowledge and experience to ensure broker queries get the same level of service and are dealt with immediately

Leeds Building Society are currently writing record volumes due to competitive products and service/processing enhancements.  And as you can see, their ambition for additional lending is matched by a commitment to supporting their intermediary distribution