We will be carrying out scheduled maintenance on our web site between 6pm on Friday 18 March and 10.30pm on Sunday 20 March, which means some features will be temporarily unavailable.

You will be unable to submit requests for Mortgage Illustrations, Agreements In Principle and Full Mortgage Applications whilst the maintenance work is being carried out.

You will still be able to use our Affordability Calculator and Mortgage Application Tracker tool over the weekend as they will be unaffected by the maintenance work.

From Monday 21 March, your view of Recent Cases will be reset, but all applications that were submitted prior to 6pm on Friday 18 March will be found by searching for your customer’s name in Existing Cases.

If you have any questions please do not hesitate to call me or use our dedicated instant messaging service LiveTALK.