Please see below for our weekly summary:

Lifetime mortgage application cycle

STAGE 1

Applications received waiting to be worked

            STAGE 2

Case checked and reviewed for approval (packaged for underwriters)

STAGE 3

Case assessed by Underwriters for approval and set to offer

STAGE 4

Offer approval to Offer issued

General Post
Benchmark SLA 1 2 3 1 3
Current SLA 1 2 3 1 3
Where we are with this/ action plan On track. On track. On track. On track. On track.

 

Please find below the current position of the Underwriting team.

Oldest Item

Underwriting assessments        Today
Post / Other        19 – Jan
TPA        19 – Jan
Ports/FA/Sale of land        today
Enquiries        19 – Jan