How Vitality helped their members during the COVID-19 pandemic – the statistics

The pandemic has had a huge impact on people’s lives and our latest claims and benefit figures demonstrate how we’ve supported our members and their families throughout an incredibly challenging year.

COVID-19 Vitality statistics

We paid over £4m in COVID-19 related claims in 2020

  • £4,070,000 paid in total across Life Cover and Serious Illness Cover
  • 9% of our Life Cover claims were for COVID-19

The majority of COVID-19 Life Cover claims were in our eldest members and were most common in men

  • 68% of COVID-19 Life Cover claims were for men a significant number given men only represent approximately 53% of our members
  • 24% of COVID-19 related claims were for members aged below 60, highlighting the importance of Life Cover for younger clients

COVID-19 affected a diverse range of our members, across different ages and genders, highlighting the importance of having a comprehensive protection plan in place. Almost a quarter of claims were from those under the age of 60.

Despite the diversity of claims, there were still a number of key trends that could be seen from our statistics.

 

Find out more by exploring our claims and benefits report or contact your Vitality Business Consultant.