Over the last 11 weeks we have been rolling out to brokers access to our new mortgage platform, MSO.
Access to the new platform is via a separate portal , the links were sent out as part of the notification of access e-mails.
We will be closing our old platform for new business submission in the near future and we want to make sure brokers have got used to navigating our new platform in plenty of time.
Our new platform gives our Underwriters lots of benefits of efficiency and firms that have started using it are seeing greatly reduced offer turnaround times compared to cases still going through the old platform.
To give one example we have had a case go from DIP to Offer in 33mins.
The broker that submitted the case fed the following back to us:
“The fact I could go back to my client so quickly with an offer was brilliant.. I’d told them a decision could take a few days, so to get an offer within 33 minutes was amazing. The old system was easy enough to use, but it could be time consuming. The new application is really fast and easy to make amendments, which is great.”
Other Benefits include:
- Day Rate Contractor – this criteria is available exclusively on our new platform.
- Improved Speed– time to key a DIP to FMA reduced to 8 mins from the 20 mins it used to take.
- Quicker Feedback – supporting documents can be uploaded at DIP stage so they get assessed sooner
- Real time Feedback – if the case qualifies for a desktop valuation the platform confirms the outcome on submission.
To see how easy a new application is on the new platform click here.
