How WhatsApp is transforming customer service Earlier this year, Vitality became the first Life and Health insurer to introduce WhatsApp to its customer service interface. To understand how this has helped transform their customer [...]

A huge thanks to you... ...for supporting The Exeter. On 10 October, at The Cover Excellence Awards 2019, we were thrilled to win the Best Individual Life Insurance Award. The judges commented on how [...]

New MetLife Research shows two out of three students would value protection policies offering counselling services. In September 2019, parents waved goodbye to more than 400,000 students1 as they started university. It’s an exciting [...]

We've improved our Income Protection so we can offer tailored cover for NHS medical professionals and other medical professionals on the same sick pay structure. This means we can now: Pay out in line [...]

With the weather now starting to turn less favourable (even by British standards), a lot of us, including your clients, will soon be turning their heating on for the first time this year. Everyone [...]

Why does your advice matter? In a nutshell, without the advice of Financial experts, homeowners can be left with insurance that’s not suited to them and will cost them in the long run. General [...]

Fracture cover comes as standard with LV= Income Protection LV= believes everyone should be supported with quality financial protection that pays out when it matters, which is why they include fracture cover with their [...]

Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Royal London: Income [...]

At MetLife, we’re committed to helping our advisers bring the value and importance of insurance to life. To help adviser’s illustrate the benefits of MultiProtect, we have created a brand new Claims Case Study [...]

It’s World Mental Health Day on the 10th of October and this year’s theme is suicide prevention. Through campaigns and people in the public eye sharing their stories, mental health is now part of [...]

The critical illness cover under LV= Life and Critical Illness offers a wide range of conditions, including enhanced claim payments. These really could make a difference if your clients experience a life changing event [...]

VitalityLife understand that not everyone needs the same level of cover, that’s why they offer multiple options – from children’s education to your client’s family business. There are also different options for your clients [...]