Dear Intermediary

We are pleased to announce that we have enhanced our portal and origination platform as we continue our journey in providing exceptional service.

The portal has been enriched with the following functionality:

  • AIP Referrals directly to the mortgage desk
  • Ability to submit an AIP (application) directly to underwriting and into the origination platform
  • Ability to upload supporting documentation against the case in the portal
  • Real time case tracking/case progression

All new business entered onto the portal from 13/06 will benefit from the enriched functionality.

Click here to read our user guide to step you through the changes. The mortgage desk and BDMS will be contacting you also to arrange some training sessions.

We would like to thank you for your continued support.

If you have any questions please call the mortgage desk on 0800 980 6086 or alternatively email us at mortgagedesk@centraltrust.co.uk