Over the past 12 months we’ve been working hard to improve our service for intermediaries.  As part of this we’re increasing the size of our BDM team to offer a more personal, enhanced service. This involves reducing the BDM patches giving each intermediary a dedicated contact should they need it.

From 24th April 2017 our current TBDMs will also become proactive BDMs covering various postcodes across the country to ensure all intermediaries, no matter where they’re based, have access to their BDM. These BDMs will be based in head office to give dedicated telephone support to their intermediaries. Below are the contact details to pass to your service/mortgage desk.

 

NameNumberEmailPostcodes
John Hoole07920 414662jhoole@leedsbuildingsociety.co.ukBS, BA, GL
Nirver Randhawa07920 181629nrandhawa@leedsbuildingsociety.co.ukW, E, WC, EC, SW, SL
Toni Martin07551 142662tmartin@leedsbuildingsociety.co.ukCR, KT , RG, GU, SE
Cherie Symons07771 971277csymons@leedsbuildingsociety.co.ukSS,CM,RM, DA, CO
Andy Millard07917 076684amillard@leedsbuildingsociety.co.ukBN,PO,SO, BH
Leanne Arundell07880 058429larundell@leedsbuildingsociety.co.ukMK, LU, AL, WD, SG, HP
Siobhan McMenamin07710 919260smcmenamin@leedsbuildingsociety.co.ukBT, BR, IG, RH,SA
Louise Drummond07710 998307ldrummond@leedsbuildingsociety.co.ukG, EH, KY, AB, DD
Richard Ashton07712 645073rashton@leedsbuildingsociety.co.ukNE, DH, DL, TS, SR
Alison Barker07919 272826abarker@leedsbuildingsociety.co.ukWA, L, M, WN, PR, CH
Jo Harrison07795 452049jharrison@leedsbuildingsociety.co.ukLE, PE, NN, CB, LN
Antonia Murphy07769 348283antoniamurphy@leedsbuildingsociety.co.ukDE, ST, NG, CW, SK
Cheryl Westoby07741 307885cwestoby@leedsbuildingsociety.co.ukHG, S, DN, LS, YO
Bev Ford07794 536442bford@leedsbuildingsociety.co.ukB, CV, WV, WS, WR
Terry Matthews0113 205 2638tmatthews@leedsbuildingsociety.co.ukCF, BD, HD, WF, HX
Karen Banks0113 205 2640kbanks@leedsbuildingsociety.co.ukNR, OX, KA, PH, DG
Nick Courtney0113 205 2642ncourtney@leedsbuildingsociety.co.ukIP, TW, ML, SM, SP
Neil Brocklehurst0113 205 2639nbrocklehurst@leedsbuildingsociety.co.ukTN, FK, FY, PA, TD, DT
Hamer Garland0113 205 2636hgarland@leedsbuildingsociety.co.ukME, NP, UB, IV, TF
Faizal Nadat0113 205 2644fnadat@leedsbuildingsociety.co.ukHA, HU, SY, BB, LA, LD
John Wadham0113 205 2637jwadham@leedsbuildingsociety.co.ukPL, CT, EX, TA, HR
Tom Darby0113 205 2645tdarby@leedsbuildingsociety.co.ukSN, OL, N, CA, NW
Kim Morris0113 205 2641kmorris@leedsbuildingsociety.co.ukEN, DY, TR, LL, BL, TQ

 

We believe this change will greatly improve our availability and relationships with our intermediaries, giving them a better level of service and mean working with us is as easy as possible.

 

Our mortgage service desk will still be available on the same number for any existing case queries, DIPs and technical difficulties.