I am delighted to announce that we are launching a new product transfer facility on Friday 15 December that will enable you to assist existing NatWest mortgage customers to switch to a new NatWest mortgage when their current deal comes to an end for both residential and buy-to-let cases. On completion of each case, a 0.2% gross proc fee will be payable.

The new facility will be available for customers who are within their roll-off period, those on a standard variable rate (SVR) and those with ‘track and switch’ functionality. The balance available to switch must also meet the new product minimum of £25,000.

It will not be available for customers who want to exit an existing deal ahead of the roll-off period, those customers wishing to simultaneously take additional borrowing or instigate a contract variation or those whose mortgage is in arrears.

You will be able to access this facility from the NatWest Intermediary Solutions web site. We will provide you with further information on how to submit a product transfer mortgage application nearer the launch date.

As a responsible lender, we have been able to make these changes whilst ensuring that we maintain our risk appetite and the quality of business we accept.