The protection industry recognises that more needs to be done to support individuals that live with mental health problems, according to Deepak Jobanputra, the deputy chief executive at Vitality.
On a recent FTAdviser Podcast, Deepak discusses the challenge of improving mental health in the industry and says “we need to be clearer to advisers and consumers about what’s covered and what’s not covered, and the reasons behind this. It’s important we’re empathetic with our approach about this and I think it’s really important that we progress in this area.”
Deepak welcomes the movement to get more people talking about mental health openly and agrees the industry is moving in the right direction. He mentions that underwriting was “really well developed” but mental health needed a more holistic view from terms of insuring and questionnaires used.
To listen to the full podcast click here.
