Welcome to the latest issue of Aviva Illuminate, the newsletter that brings you topical news, views and updates on important health and wellbeing issues.

This issue focuses on our newly developed guiding philosophy and the difference it makes to you and your clients. Aviva offers a new kind of guided healthcare… with customer needs as the guiding light. At the heart of this are networks and pathways offering a smoother healthcare journey that’s directed towards successful patient outcomes.

Other big news this month is the publication of Aviva’s latest Age of Ambiguity research – with revelations on employee life satisfaction which have crucial implications for the type of support we all need to provide. You’ll also find updates on our wellbeing services, up-to-date claims figures… and a round-up of our new webcast COVID-19 – light at the end of the tunnel?

We hope you find all our content useful in your work to support your clients. If you have any feedback, or a topic you’d like to hear more about, please get in touch.

Steve Bridger
Managing Director – UK Health & Protection (Interim)