We’re delighted to let you know that the first phase of our new system implementation has been successful and you can now login to your new account.

How to login

Before you can login you will need to activate your new account. To do this, please click here  and follow the following steps:

  • Click on the link in the e-mail
  • Click on ‘Forgotten your password?’ on the landing page
  • Enter your e-mail address

Enter the verification code sent to your e-mail address

New features and improvements

  • Access to multiple product quotes before logging into our system.
  • Instant decisions for clean applications. Plus, all decisions will be provided online so you can activate the policies online without needing to contact British Friendly, meaning your clients cover can start outside of office hours.
  • Improved commission payment process which now includes new applications submitted up to the day before payment with payments in your account by Wednesday each week.
  • One system for quotes, applications, medical questions, application and policy documentation.
  • A new password reset process which allows you to quickly change your password online.

Useful information

  • Tracking applications: Unsubmitted applications will have a different reference number to live policies, so please keep a record of your client’s application reference number to help us provide you with updates during the application process.
  • Telephone interviews: Any tele-interviews booked with Morgan Ash will be unaffected and will continue as normal.

Policy documents: Any documentation stored in our current document portal including OMQs will be available for you to download for 2 weeks after our launch. If you require any of these documents for compliance reasons, we recommend you download these and save them outside of the British Friendly document portal.

The Partnership Team and everyone in our business from commission to claims will be here to guide you through any questions you have now that our new system is live. Thank you for your continued support and patience.