Have your say We would like to hear your views on our current products and services so that we can better understand your needs and bring new and improved services to market. The survey will take up to 10 minutes to complete. As a thank you, we are running a free prize draw to [...]

An update on private medical insurance claims and our service levels As we enter a new and more optimistic phase in our progress against COVID-19, we'd like to share some information on Aviva's rising PMI claim levels and the consistently high service standards which you and your clients can confidently expect from us. Throughout [...]

Helping you and your customers stay well In this edition we are excited to share with you our recent developments as we uncover The Bupa Academy for Health and Wellbeing and our new Guided Care options available to you. We also explore the impact of the pandemic on employees across all industries and UK [...]

Hello, Last week we shared with you the findings from our latest research: the future of work. As each industry has had to adapt to its own challenges, employees have experienced the pandemic differently as a result. Our sector specific factsheets show how individual sectors are approaching the new normal, how this differs from [...]

Did you know... All your WPA clients have access to the WPA Health app, which provides them with 24/7 easy access to a range of features and control in the palm of a hand? The newest feature allows customers to upload or take a photo of their cash plan receipts to make a claim, [...]

With work being the place where we spend most of our days, ensuring a safe and inclusive environment is the basic foundation for workplace wellbeing. Employees who feel they cannot disclose their true identity use as much as 30% of their mental energy hiding the fact. This Pride Month, we at Health Assured are committed [...]

An update on claims, service and our COVID-19 Pledge We’re moving out of lockdown and, we hope, more settled times for providers of health care and – crucially – the people who need them. Good news for all of us. Throughout the pandemic, we’ve helped our private medical insurance (PMI) customers to find appropriate [...]

Your clients can get the Countrywide hospital list at the same price as the Local hospital list. To further enhance the value offered to your clients, we’re introducing a special offer for new clients who choose to add a hospital list to their plan. With our new offer, your clients can get the Countrywide [...]

Bupa Guided Care Customers will be able to access high quality care at a discounted cost Customers who select a Guided Care option will still be able to choose their hospital network Three new hospital lists will appear on the Quote Portal: Essential Access and Guided Care Extended Choice and Guided Care Extended Choice [...]