We’ve changed our rates across a number of our residential mortgage products. The headlines you need to know are:

  • Rates will increase across many 75% to 95% LTVs for remortgages and purchases in 2, 3 and 5 year products
  • There will be a small number of rate decreases across lower LTVs for remortgages and purchases in 2, 3 and 5 year products.

The new rate table with revised product rates and codes is available on our website now.

Remember, if you need to secure a rate from the current range, you will need to submit a full mortgage application before 8am on Monday 20 August.

Any questions? We’re all ears

Track your case via your online Portal. You can also see our current service levels on the log-in page. Not registered yet? Sign up here

For new business queries, contact our TBDMs on support@digitalmortgages.net or 0333 399 0055, Monday to Thursday, from 9am to 6pm, Friday from 9am to 5pm. Or Saturday from 9am to 1pm, excluding bank holidays.

For submitted cases, contact mortgage processing on mortgageprocessing@digitalmortgages.net or call 0333 3990 055 and press option 1, Monday to Friday, from 9am to 5pm excluding bank holidays.

Remember

We’re a whole bank packed into an app. So to get a mortgage with us each applicant will need:

  • Their own smartphone or tablet, which is compatible with our app
  • The Atom bank app
  • Their own unique email address
  • Their own unique mobile number

Do your customers need a helping hand with the app? They can watch our YouTube videos or you can download the Customer Guided Walk Through.