When it comes to protection, you and your clients should be confident that they’ll be able to rely on their cover at the moment it matters the most. At LV= we’re proud of the ways we’ve been there to support you and your clients in 2020. In our latest claims report we showcase how we’ve been able to do this during a challenging year.

Our 2020 claims performance report highlights that:

  • We paid almost £118 million across personal protection, with 95% of all personal protection claims paid (Includes claims still in payment in 2020)
  • We paid out over £6.5 million paid in COVID claims (payments made up to 11th March 21)
  • We responded to the pandemic with practical support for advisers and clients throughout 2020.
  • We saw a massive increase in usage of everyday LV= benefits by policyholders.

Download our 2020 claims report here

Don’t’ forget, LV= Protection is more than just the claim pay out. From the moment your client takes out a policy with us, they’ll get access to services to support their everyday including:

LV= Doctor Services

LV= Member Benefits

To find out more visit our adviser centre, or alternatively call your usual account manager on

0800 032 4219