An update from Martin Heppenstall – Chief Underwriter

With almost 60 product variants on offer, we are in a great position to turn your applications into completed loans.

But finding the right plan for your client isn’t always easy. With increased choice comes added complexity, as you try to navigate the various lending criterias.

To help we’ve created:

  • an updated Guide to Lending Criteria to give you some tips on spotting potential property pitfalls. Download guide
  • a dedicated team of support staff who are on hand to answer your questions and work with the underwriters to get your client the right plan. Email support ▶
  • an online lending criteria tool (coming soon) to make your job even easier, by comparing our plans according to your client’s property type. So watch this space…

Helping you to ‘Yes’

Getting complicated properties through valuations and underwriting can be stressful – but we are here to help.

My team of underwriters and I work hard on your behalf to turn as many of your applications into a ‘yes’ as possible. In fact, so far in 2019 we’ve managed to turn 80% of referred cases into a ‘yes’ by negotiating with our funding partners over specific cases.

When in doubt – refer! If you have any underwriting queries, or your case gets declined refer it to us and we’ll see if we can turn it into a ‘yes’.