We’ve relaxed our subsidence criteria, all thanks to your feedback!
After you told us that our subsidence eligibility question was too restrictive, we’re delighted to announce that we’ve fixed this and have relaxed our subsidence criteria.
Previously, if there were any signs of subsidence to a property in the last 25 years, we were not able to accept this on a standard basis. The only option was to refer the business to our non-standard and commercial referral service.
We were aware that a number of our competitors could write business on a standard basis, if the movement was long standing & non-progressive, so we reached out to you – our panel insurers – to make sure that we could do the same.
The great news is that our insurers are now happy to adopt this approach – subject to a RICS HomeBuyer Report, RICS Building Survey or Structural Engineers Report being completed in the last 6 months.
We’d like to take this opportunity to thank you for your help in getting this change made – you told us that our subsidence criteria needed fixing, and that’s exactly what we’ve done.
Get in touch
If you have any queries about our subsidence criteria, or simply want to have a chat with one of our advisers, you can contact us below:
