At British Friendly, we appreciate there are lots of providers with Income Protection solutions. We are grateful for your support, and for you trusting us with your clients. Providing excellent service for your clients is our number one priority, which is why we were delighted to be recognised at the Cover Customer Care Awards!

Alongside a win for Best Marketing and being highly commended for Young Insurance Person of the Year, our Claims Manager James picked up the individual award for ‘Outstanding Customer Care’.

British Friendly paid 94.7% of our claims in 2018 but the support we give our members who are unable to work due to illness or injury goes beyond mere numbers. This is shown through the case studies of Neil and Gavin, two real members that James helped.

Click here to watch Neil’s story and here to learn about Gavin’s claim experience with our Income Protection product.

We hope this recognition gives you extra confidence when recommending us to your clients.

Get in touch

For information about the life-changing Income Protection cover we provide for your clients, simply get in touch with our Sales Team here.