TSB has made improvements to it’s ID&V process to include acceptance of online EU/EEA/UK bank, building society and UK credit card statements or utility bills for address verification.

A paper of pdf copy of these documents from an online account can now be used as an address verification when presented with UK/EU/EEA passport, UK full driving licence or HMRC tax notice of coding or annual statement.

  • Biometric Residence Permit must be valid for a minimum of 12 months (previously 30 days).
  • Young ScotCard now has an age restriction and is only acceptale for 18-26 year olds.

These changes also include the removal of a selection of documents as proof of ID&V, including a provisional driving license.

All brokers registered with TSB will be contacted to let them know about the changes.

Please contact your National Account Manager if you have any questions.

TSB Bank plc. Registered Office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, number SC95237. Telephone: 0131 225 4555. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and  the Prudential Regulation Authority under registration number 191240. This e-mail (including any attachments) is private and confidential and may contain privileged material. If you have received this e-mail in error, please notify the sender and delete it (including any attachments) immediately. You must not copy, distribute, disclose or use any of the information in it or any attachments. Telephone calls may be monitored or recorded. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service