At British Friendly, we appreciate there are lots of providers with Income Protection solutions. We are grateful for your support, and for you trusting us with your clients. Providing excellent service for your clients is our number one priority, which is why we were delighted to be recognised at the Cover Customer Care Awards! [...]

We know that the most important thing in client lives are their children and no one wants to imagine their child becoming ill, especially critically ill. But it can happen and it is vital that you pick a provider that would support clients financially if the worst were to happen. LV=’s children’s cover is [...]

Life is unpredictable and can change in an instant. Glenn, a father of two and co-owner of his family’s bakery, experienced this recently when he was diagnosed with cancer. Thankfully, Glenn had taken out a Critical Illness policy which meant he could focus on the most important thing: getting better. Watch his video below. [...]

Going above and beyond for your clients. It’s Mental Health Awareness Week, so we wanted to remind you what support we have available to your clients. With all our income protection contracts, we offer our ‘Friendly Voice’ service. It’s a free and confidential service provided by RedArc, available to your clients and their spouse. [...]

Johnny Timpson suggests some practical steps the industry can take to help those living with a mental health condition access insurance. Find out more

To give you more information and transparency around your individual GI performance, your unique Adviser Hub dashboard now provides even more information about your GI business. You can now see a breakdown of the products which make up your GI book, the number of live policies and the average life and cost of existing [...]

At The Exeter, we do more than look after our members when their health lets them down, we help them stay in good health in the first place. That’s why we’ve just launched HealthWise, a revolutionary new member benefits platform, accessible via app for smartphone and tablet. We shaped the benefits of HealthWise to [...]

Our new 5-year term for income protection could make the product more desirable for some clients. Find out more.

Welcome to this week's Protection Update. Please take the time to read through the update as there may be some information that is important to you. Included in this week's update: Legal & General make improvements to income protection benefit plan; It's Metlife's goal to help keep your clients going; LV's critical illness includes [...]

Raising the subject of death and funerals in a client meeting can seem like a bit of a ‘downer’. But, in reality, it’s no more difficult than bringing up the topic of life cover. If you focus on the benefits to your client and their family, it’s easy to see the positive outcomes and [...]